Gabrielle Essex
Rancho Cucamonga
Summary
A passionate customer service and leasing professional with a diverse background in hospitality, property management, and administrative support. Recognized for exceptional communication, problem-solving abilities, and a strong commitment to resident satisfaction. Well at handling high-pressure environments and multitasking to ensure satisfaction
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Caterer / Server
Essex Catering
Yorba Linda
04.2021 - Current
- Plating
- Prepared meals
- Arrange employee schedule
- Refill food trays, drinks, and condiments during the event
- Supervise catering staff
- Event set up and break down
- Deliver excellent customer service
Assistant Manager
Career Strategies
Anaheim
02.2025 - 02.2026
- Maintain 300 + units
- Show available units and assist prospects through the leasing process.
- Coordinate move-ins, move-outs, and lease renewals.
- Prepare lease agreements and collect deposits and documentation
- Provide excellent customer service to current residents.
- Yardi, Knock, CRM, Funnel
- Track rent payments and lease expiration dates
- Helped increase occupancy
- LIHTC
Leasing Professional
Greystar
Fontana
05.2025 - 01.2026
- Lease-Up (206 units)
- Rent Collection
- Touring
- Yardi Voyager
- CRM
- Knock
- Managed high-volume inquiries
- Snappt
- Checkpoint Id
- Maintenance request and Vendor Scheduling
- Collaboration with maintenance and property manager.
- Leasing files, inspections, process move-ins
Leasing Agent
JT Solution Partners Inc.
Buena Park
01.2025 - 08.2025
- McComber Creek Apartments 300+ units Garden Style
- Conduct tours
- Process rental applications
- Knock
- Yardi
- Two Dot
- Leasing documentation
- Submit Work Order
- Move-in/Out walk throughs
- Schedule appointments with Vendors
Caregiver / Personal Assistant
Private
Los Angeles
04.2023 - 12.2023
- Managed personal and household scheduling
- Coordinated travel
- Provide their daily medication
- Set appointments
- Meal preps
Front Desk Receptionist
Ayer's hotel
Moreno Valley
03.2015 - 09.2015
- Process payments, invoices, and receipts
- Balance cash drawers and manage transactions
- Schedule appointments or meetings
- File, scan, and organize documents
- Handle reservations, bookings, and cancellations
- Maintain accurate records
- Restocking
- Coordinate with housekeeping team
Education
HIGH SCHOOL DIPLOMA - Upper secondary education
Moreno Valley Highschool
Moreno Valley, CASkills
- Yardi
- OneSite
- CRM
- Funnel
- Knock
- Real page
- Snappt
- Two dots
- Conflict management
- Customer support
- Meal preparation
- Catering
- Low income housing
- Affordable housing
- Home care
- Section 8
- DocuSign
- Leadership
- POS system
- Social media management
- QuickBooks
- Mentoring
- Fair Housing
- Happy Co
- Meet Elise
Certification
- Driver's License
- Food Handler Certification
- Real estate certificates
Languages
English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Leasing Professional
Greystar
05.2025 - 01.2026
Assistant Manager
Career Strategies
02.2025 - 02.2026
Leasing Agent
JT Solution Partners Inc.
01.2025 - 08.2025
Caregiver / Personal Assistant
Private
04.2023 - 12.2023
Caterer / Server
Essex Catering
04.2021 - Current
Front Desk Receptionist
Ayer's hotel
03.2015 - 09.2015
HIGH SCHOOL DIPLOMA - Upper secondary education
Moreno Valley Highschool