Gabrielle Dery
Dieppe,NB
Overview
5
5
years of professional experience
Work History
Client Advisor
Royal Bank of Canada
Dieppe, New Brunswick
09.2023 - 07.2024
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Assisted customers with basic technical issues related to digital banking platforms.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Restaurant Manager
Pizza Delight
Dieppe, NB
10.2022 - 09.2023
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at the bank.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantries.
- Consistently maintained high levels of cleanliness, organization, storage and sanitization of food and beverage products to ensure quality.
Insurance Sales Agent
American Income Life
Moncton, NB
10.2019 - 09.2021
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
- Upsold products to policyholders and potential new clients.
- Wrote policies, finalized documents and filled paperwork.
Education
Registered Massage Therapy
Eastern College
Moncton, NB02-2026
CPR Certification
Canadian Red Cross
08-2024
Business Accounting
Algonquin College
12.2022
Skills
- Fully Bilingual (French native and English)
- Positive attitude
- Client Relationship Management
- Ability to multitask
- Proficient in Microsoft Office
- Highly responsible and reliable
Timeline
Client Advisor
Royal Bank of Canada
09.2023 - 07.2024
Restaurant Manager
Pizza Delight
10.2022 - 09.2023
Insurance Sales Agent
American Income Life
10.2019 - 09.2021
Registered Massage Therapy
Eastern College
CPR Certification
Canadian Red Cross
Business Accounting
Algonquin College