Hardworking and reliable worker who focuses on going above and beyond in the workplace to advocate for those supported. Extremely detailed individual with planning and organization. A proven leader who is hard working, approachable, and invested in providing new ideas and suggestions that can be implemented at any given time.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker
Community Resources and Support Services
11.2024 - Current
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Documented client progress and activities in accordance with agency policies and procedures.
Participated in interdisciplinary team meetings to coordinate care for clients.
Assisted clients in developing and setting realistic goals to promote positive change.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Kept clients engaged in social networks and communities for personal health and growth.
Promoted community integration by providing extensive physical, emotional and social support.
Created individual schedules appropriate to the clients.
Organized client's personal items and ensured client's were maintaining an organized environment.
Assisted client's with ensuring they maintained their personal short-term and long-term goals.
Support Worker
Community Living Durham North
07.2021 - 11.2024
Supervise, implement, and develop new strategies geared towards clients
Monitoring health and safety within the work environment, as well as documenting health and safety risks to attending supervisors
Keep records or prepare reports for management concerning clients
Assist in planning food budgets
Collaborate with other professionals to assess client needs
Monitor free, supplementary meal program to ensure cleanliness of facility and that eligibility guidelines are met for persons receiving meals
Advocate for clients or patients to resolve crises
Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan
Develop and review service plans and goals in consultation with clients, and perform follow-ups assessing progress
Oversee day-to-day group activities of residents in institution
Modify treatment plans to comply with changes in clients' status
Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures
Transport and accompany clients to shopping areas or to appointments, using automobile
Family Nanny
DeCoste Family
10.2019 - 09.2022
Perform housekeeping and cleaning duties related to children's care
Regulate children's rest periods and nap schedules
Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact or play with unsafe objects
Help prepare and serve nutritionally balanced meals and snacks for children
Meet regularly with parents to discuss children's activities and development
Instruct and assist children in the development of health and personal habits, such as eating, resting, and toilet behavior
Assign appropriate chores and praise targeted behaviors to encourage development of self-control, self-confidence, and responsibility
Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates
Help develop or monitor family schedule
Guest Experience Leader
FormanCo, McDonald's
06.2019 - 07.2021
Maintained highest quality shopping experience by answering questions and recommending products
Followed procedures for slicing, weighing and labeling products for sale
Dismantled and cleaned deli equipment to maintain sanitary workspace and prevent contamination
Helped customers build meal solutions with targeted recommendations for different types of events
Inspected and stored products within required range of temperature and proper storage to preserve food quality and freshness
Greeted customers, took orders & recommended new products and provided efficient services
Sliced, weighed and wrapped deli items carefully to preserve freshness
Deli Associate
Pringle Creek Market Foodland
09.2017 - 10.2019
Maintained highest quality shopping experience by answering questions and recommending products
Followed procedures for slicing, weighing and labeling products for sale
Dismantled and cleaned deli equipment to maintain sanitary workspace and prevent contamination
Helped customers build meal solutions with targeted recommendations for different types of events
Inspected and stored products within required range of temperature and proper storage to preserve food quality and freshness
Greeted customers, took orders & recommended new products and provided efficient services
Sliced, weighed and wrapped deli items carefully to preserve freshness
Education
Diploma of Child & Youth Care - Community Services
Durham College
Oshawa, Ontario
07.2021
High School Diploma - undefined
Father Leo J. Austin
Whitby, Ontario
06.2019
Skills
Communicative
Approachable
Attentive
Organized
Detail oriented
Child Studies
Childhood Development
Microsoft Word
Documentation
Daily living support
Behavioral support
Relationship building
Certification
CPR Certified
Mental Health First Aid Certified
WHMIS Certified
Crisis Intervention Certified
Accomplishments
Graduated with Honors in High School
Awarded Student of the Month in High School
Awarded Student going into Child Studies in High School
Languages
English
Native or Bilingual
Health & Safety Representative
Striving to ensure that the living environment is safe for both client's and employees.
Timeline
Support Worker
Community Resources and Support Services
11.2024 - Current
Support Worker
Community Living Durham North
07.2021 - 11.2024
Family Nanny
DeCoste Family
10.2019 - 09.2022
Guest Experience Leader
FormanCo, McDonald's
06.2019 - 07.2021
Deli Associate
Pringle Creek Market Foodland
09.2017 - 10.2019
High School Diploma - undefined
Father Leo J. Austin
CPR Certified
Mental Health First Aid Certified
WHMIS Certified
Crisis Intervention Certified
Diploma of Child & Youth Care - Community Services
Durham College
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