Gabriella Bogomolny

Los Angeles

Summary

Hardworking college student pursuing radiologic technology, with experience in customer service and business operations, seeking an entry-level receptionist role. Strong work ethic, adaptability, exceptional customer service and interpersonal skills.

known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

years of professional experience

Work History

Assistant Manager

Tilly’s

Santa Monica

06.2024 - 06.2025

Delivered high-quality customer service while coordinating daily store operations
Trusted with store keys; opened and closed the store, set alarms, and secured the building
Balanced registers, counted the safe, and completed accurate opening and closing cash reconciliation
Coordinated staff coverage, including call-outs, shift swaps, and time-off adjustments
Answered incoming phone calls, gathered information, assisted customers when possible, and routed messages appropriately
Maintained organized and secure paperwork, including documents stored in locked filing cabinets
Supported and motivated a team of approximately 15 employees
Maintained clear communication and smooth workflow during high-volume periods
Resolved customer inquiries and complaints to maintain high satisfaction levels.
Trained, coached, and mentored new team members on customer service and operational standards.
Performed daily opening and closing duties including cash handling and reconciliation.
Trained staff to have extensive product knowledge and upselling skills.
Scheduled staff shifts to ensure adequate coverage during peak hours.
Delegated work to staff, setting priorities and goals.
Processed customer transactions using point-of-sale systems.
Followed company policies, rules and procedures to promote company goals and maintain safety.

Sales Associate / Assistant Manager /Retail Store Manager

Tazga

Santa Monica

08.2022 - 03.2024

Supported daily operations for a small retail business, including opening and closing procedures
Balanced registers and handled cash reconciliation accurately
Answered phone calls, assisted customers with questions, and relayed messages or information as needed
Assisted with training and supporting new employees
Delivered consistent customer service and helped maintain organized workflow

Front of House Team Member

Chick-fil-A

Westwood

06.2021 - 08.2021

Delivered exceptional customer service in a fast-paced restaurant environment.
Communicated clearly and professionally while maintaining efficiency under pressure
Engaged with customers to enhance their dining experience and address inquiries.
Operated cash registers and accurately processed payments using POS systems.
Performed cleaning duties such as sweeping, mopping, dusting, sanitizing surfaces.
Packaged and bagged cooked food and prepared items.

Education

Radiologic Technology

Santa Monica College

Santa Monica, CA

09.2025 - 01.2026

High School Diploma -

Palisades Charter High School

Pacific Palisades, CA

Skills

Bilingual: English & Russian
Google Workspace
Microsoft Office
Team collaboration
Customer service and satisfaction
Schedule oversight
Sales growth
Medical terminology

Cash handling
Telephone etiquette
Typing and filing
Point-of-sale systems
Communication skills
Data management
Strong interpersonal skills
Tech-Savvy

Timeline