Gabriela Sandoval
Los Angeles
Summary
Experienced receptionist with a strong track record of ensuring smooth office operations in the healthcare industry. Dedicated to exceptional customer service and demonstrating empathy towards patients. Skilled in maintaining a professional and welcoming environment while effectively managing administrative tasks. Committed to contributing to the overall success of the organization by delivering high-quality support and fostering positive relationships with staff and patients.
Overview
5
5
years of professional experience
Work History
Receptionist
Optum Urgent Care Downtown LA
2021.12 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Receptionist
Baldwin Park Medical Group
2020.07 - 2021.12
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed appointments, communicated with clients, and updated client records.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Cashier
Ross Stores Inc
2019.06 - 2020.02
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Medical assistant diploma -
UEI West Covina
02.2020
High school Diploma -
John Muir High School
01.2018
Skills
- Appointment scheduling
- Customer service
- Time management
- Insurance Verification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Optum Urgent Care Downtown LA
2021.12 - Current
Receptionist
Baldwin Park Medical Group
2020.07 - 2021.12
Cashier
Ross Stores Inc
2019.06 - 2020.02
Medical assistant diploma -
UEI West Covina
High school Diploma -
John Muir High School
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