Gabriela Nava-Cota
San Diego
Summary
Detail-oriented professional with strong customer service skills. Experienced in resolving inquiries and enhancing the customer experience. Ready to contribute to a dynamic team.
Overview
3
3
years of professional experience
Work History
Nordstroms associate
Nordstroms rack
San Diego
04.2025 - Current
- Guided customers in product selection, delivering personalized service to enhance shopping experience.
- Resolved customer inquiries and issues promptly, ensuring satisfaction and loyalty.
- Participated in inventory management by tracking stock levels and conducting counts.
- Supported customer service for inquiries, complaints, and returns, facilitating smooth transactions.
Bloomingdales associate
Bloomingdale's Outlet
San Diego
03.2023 - 10.2023
- Cultivated customer relationships through attentive and friendly service.
- Coordinated daily operational tasks to support team efficiency and project execution.
- Facilitated communication among team members to maintain project alignment and clarity.
- Handled routine inquiries, providing timely responses to stakeholders' questions.
Education
High School Diploma -
Grossmont Secondary
La Mesa, CA06-2022
Science Education
Grossmont College
El Cajon, CASkills
- Customer service
- Effective communication
- Problem resolution
- Time management
- Inventory management
- Project coordination
- Relationship building
Timeline
Nordstroms associate
Nordstroms rack
04.2025 - Current
Bloomingdales associate
Bloomingdale's Outlet
03.2023 - 10.2023
High School Diploma -
Grossmont Secondary
Science Education
Grossmont College