Boby Mannarkudiyil Boban

• Sales area, consistently adhering to company standards and designated planogram (POG)
• Process and arrange 3-4 skids of SKUs daily, ensuring efficient product placement and stock replenishment
• Documentation,Completing required audits, paperwork, logs, and other documentation
• Moves inventory, unloads truck, fulfills club pick-up orders, and monitors food and merchandise quality
• Efficiently manage inventory by stocking and rotating up to 300 products daily, maintaining a 98% in-stock rate and reducing shrinkage by 5%, while ensuring full compliance with expiration date policies
• Provides customer service, represents company values, ensures proper adherence to company policies, and maintains security
• Completing required audits, paperwork, logs, and other required documentation
• Improved customer satisfaction scores by 15% by maintaining a well-organized and visually appealing sales floor
• Reduced product search time for customers by 20% through logical and accessible shelf arrangements
• Achieved 98% planogram compliance rate, surpassing company target of 95%
• Decreased out-of-stock incidents by 25% through diligent shelf monitoring and timely restocking
• Implemented a new shelf labeling system, resulting in a 30% reduction in pricing errors

• Meticulously maintain and update over 500 financial and business records daily, guaranteeing absolute precision in every single entry
• Efficiently process up to 150 invoices while tracking and reconciling 200-300 transactions daily, maintaining an exceptional 99.9% accuracy rate in transaction coding and verification
• Expertly prepare and issue a diverse range of 50-75 financial documents weekly, encompassing bills, invoices, inventory reports, and account statements, ensuring comprehensive and timely financial reporting
• Rigorously review and analyze over 1000 data points weekly, swiftly identifying and reporting all inconsistencies within 24 hours, while simultaneously verifying the proper processing of 200-250 documents, ensuring comprehensive financial oversight and accuracy
• Actively train and mentor 1-2 junior clerks, participate in 2-3 departmental meetings each week, and contribute to 1-2 process improvement initiatives quarterly, fostering professional development and operational efficiency
• Proficiently respond to 30-40 customer inquiries weekly, achieving a customer satisfaction rate of 95% or higher and resolving 90% of issues within 48 hours, ensuring exceptional service and support
• Diligently perform 10-15 hours of clerical work weekly, processing 50-75 pages of documents, maintaining and updating over 1000 files in record systems, handling 20-30 faxes, and making 100-150 photocopies, ensuring efficient administrative support

As a Supervisor managing a team of 10-30 workers across multiple shifts, ensuring efficient production, maintaining quality standards, and promoting workplace safety. Key responsibilities are;

• Coordinating production activities and scheduling shifts
• Monitoring production metrics and equipment performance
• Conducting regular quality inspections and safety briefings
• Managing inventory and supply orders
• Providing employee training and development
• Generating reports and attending management meetings
• Implementing process improvements to increase efficiency
• Handling personnel management tasks including performance reviews and conflict resolution