Gabriel Torres
ONTARIO,CA
Summary
Dynamic manager with a proven track record at Taco Bell, excelling in team leadership and customer service. Enhanced operational efficiency and customer satisfaction through effective conflict resolution and staff training. Skilled in time management and decision-making, consistently achieving budget goals while fostering a productive work environment.
Overview
6
6
years of professional experience
Work History
Manager
Taco Bell
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Machine Operator
Ford
05.2019 - 07.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
Education
Ontario High School
Ontario, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
Languages
Spanish
Native or Bilingual
Timeline
Manager
Taco Bell
09.2022 - Current
Machine Operator
Ford
05.2019 - 07.2021
Ontario High School
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