Gabriel Lazaro
Winnipeg,Canada
Summary
Energetic and friendly individual with excellent communication skills and knack for providing exceptional customer service. Possesses strong understanding of guest interaction and ability to quickly learn and apply new procedures. Aiming to create memorable experiences and contribute positively to team.
Overview
7
7
years of professional experience
Work History
Cast Member/Crew Kitchen Staff Member
Cineplex
04.2023 - 12.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
- Provided support during special events such as catering orders or large parties, helping the team meet unique challenges while maintaining excellent service standards.
Crew Member/Guest Experience Leader
McDonald's Canada
06.2021 - 07.2022
- Worked front-end Engaged with customers
- Maintained cleanliness around work stations
- Surveyed customers to check for areas in need of improvement
- Oversaw regulated greeting and internal processing of guests upon arrival
- Monitored customer feedback, using to improve service
Employee
Bounce Now
06.2019 - 01.2020
- Distributed and rented out bouncers/concession stands for birthday parties and celebrations
- Assisted in unloading bouncers and setting them up
- Assisted in taking bouncers down, as well as its equipment
- Proven ability to learn quickly and adapt to new situations
Flyer Distributor
Flyer Advantage
01.2018 - 12.2018
- Sorted flyers
- Loaded them in carts for distribution to homes
- Worked through rain, sun, or snow
- Read map correctly to determine daily flyer distribution location
- Determined daily flyer quota and managed crew members to achieve goal
- Returned leftover flyers after shift and gave distribution numbers to supervisor to enable accurate reports
Education
Highschool Diploma -
St. Boniface Diocesan Highschool
06.2022
Skills
- Adaptability
- Ability to Work in a Team
- Microsoft Office
- Food preparation
Hobbies and Interests
- DND
- Music
- Art
- Digital Design
- Technology
Timeline
Cast Member/Crew Kitchen Staff Member
Cineplex
04.2023 - 12.2024
Crew Member/Guest Experience Leader
McDonald's Canada
06.2021 - 07.2022
Employee
Bounce Now
06.2019 - 01.2020
Flyer Distributor
Flyer Advantage
01.2018 - 12.2018
Highschool Diploma -
St. Boniface Diocesan Highschool
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