Gabriel Embry-Louden
Oakland
Summary
Dynamic manager with a proven track record at Flavour Brigade, excelling in team leadership and inventory management. Enhanced customer satisfaction through effective communication and conflict resolution. Skilled in coaching and mentoring, I consistently optimized operations, reducing waste and improving service quality, ensuring a safe and efficient work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager of Ice Cream Store
Flavour Brigade
05.2024 - Current
- Managed daily operations to ensure efficient workflow and adherence to quality standards.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Trained new employees on operational procedures and safety protocols for enhanced performance.
- Oversaw compliance with health and safety regulations, ensuring a safe working environment for all employees.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Target
05.2022 - 11.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring accurate stock availability on sales floor.
- Executed visual merchandising strategies to optimize product displays and attract customers.
- Processed transactions efficiently, maintaining accuracy in cash handling and customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Lighthouse Community Charter School
Oakland06-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Product management
- Coaching and mentoring
- Inventory management
- Computer skills
- Attention to detail
Certification
- Certified California Food Handler
Timeline
Manager of Ice Cream Store
Flavour Brigade
05.2024 - Current
Sales Associate
Target
05.2022 - 11.2023
High School Diploma -
Lighthouse Community Charter School