Gabriel Almanza
Journeys Shoes
RAMONA
2
Languages
1
year of professional experience
Results-driven sales professional with strong communication and interpersonal skills. Understands market trends and effectively utilizes Salesforce and communication skills to enhance customer relationships and drive revenue growth. Committed to leveraging analytical skills in collaborative team environments.
Work History
Sales Associate Manager
6 Months- Provided exceptional customer service, resolving inquiries and ensuring a positive shopping experience.
- Managed a team of sales associates through leadership and supporting our overall performance.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
Cashier Team Lead
10 Months- Trained new team members on customer service standards and cash handling procedures.
- Resolved customer inquiries and complaints to enhance satisfaction and retention.
- Processed both cash and card purchases and returns with full accuracy
Baking Assistant
1 Month- Operated mixers and ovens according to safety and quality standards.
- Assisted in preparing and measuring ingredients for various baked goods.
- Maintained cleanliness of workstations and baking equipment to ensure hygiene compliance.
Education
High School Diploma
Skills
Customer relationship management
Sales team leadership
Salesforce proficiency
Meeting management
Retail marketing
Negotiation expertise
Sales strategy
Product knowledge
Customer engagement
Accomplishments
- Achieved daily sales goal by completing shoe care demos & upselling store products with accuracy and efficiency.
- Documented and resolved customer problems & issues which led to customer satisfaction.
- Averaged 80-100% of sales quote daily.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate Manager
Journeys Shoes
02.2026 - CurrentRead More
Cashier Team Lead
Easy Breezy Smog
05.2025 - 03.2026Read More
Baking Assistant
Hans & Harry's Bakery
03.2025 - 04.2025Read More
High Tech High Chula Vista
High School Diploma
Read More