Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jossie Ariana Ramirez

Los Angeles

Summary

Dynamic professional with extensive experience in sales and customer service. Recognized for strong team leadership, data analysis, and problem-solving skills. Ready to leverage expertise to enhance customer satisfaction and achieve ambitious sales targets.

Overview

14
14
years of professional experience
2015
2015
years of post-secondary education

Work History

Sales Associate Manager

Anahita Construction
Westwood
02.2023 - 12.2025
  • Developed and implemented sales strategies that enhanced team performance and exceeded quarterly targets.
  • Coordinated inventory management processes to optimize stock levels and reduce waste.
  • Facilitated regular team meetings to align sales objectives and share best practices among associates.
  • Trained and mentored new sales associates, fostering a collaborative and high-performing sales environment.
  • Executed customer relationship management practices to strengthen client loyalty and satisfaction.
  • Collaborated with cross-department teams to streamline operations and improve overall service delivery.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Created reports on customer service, sales activities, and inventory levels.
  • Analyzed market trends to identify potential new products or services.
  • Assisted with planning special events at the store like holiday celebrations or promotional days.
  • Developed and implemented successful sales strategies to increase revenue.
  • Negotiated contracts with vendors for product procurement and pricing.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Sales associate

shift 4
Los Angeles
01.2024 - 06.2025
  • Engaged customers by actively listening to needs and providing exceptional product recommendations for their business .
  • Assisted in meeting customers calls ,emails , questions and making a smooth satisfactory process for them .
  • Trained new team members on product knowledge and customer service best practices.
  • Collaborated with team members to improve store layout and enhance customer experience.
  • Resolved customer inquiries and issues quickly to maintain satisfaction and loyalty.
  • Promoted loyalty programs to customers, increasing program enrollment and engagement.
  • Executed markdowns and price changes accurately to reflect current promotions.
  • Participated in team meetings to discuss sales strategies and share best practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.

Volunteer

Red Cross
Los Angeles
02.2025 - 04.2025
  • Managed logistics for events, ensuring all supplies were available and organized.
  • Provided administrative support by maintaining accurate records of volunteer activities.
  • Offered support and assistance to community members.
  • Provided assistance to staff in the daily operations of the organization.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Organized and maintained records of volunteer hours and donations.

Assistant Teacher

Purche elementary school
Gardena
08.2020 - 11.2022
  • Assisted students with individualized learning needs, fostering academic and social growth.
  • Prepared instructional materials and resources to enhance lesson delivery and student engagement.

  • Facilitated small group activities, promoting collaborative learning and peer interaction.
  • Organized classroom resources, ensuring accessibility and efficient use during lessons.
  • Collaborated with teachers to adapt lesson plans based on student feedback and performance.
  • Communicated effectively with parents about student progress and classroom activities.
  • Supported health and safety protocols, contributing to a secure learning space.
  • Helped maintain a safe and orderly learning environment.
  • Supervised small group activities.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Collaborated with other staff members to ensure student success.

Sales Associate Manager

Minuet
Los Angeles
01.2018 - 12.2021
  • Analyzed sales data to identify trends and inform strategic decisions for future initiatives.
  • Executed customer relationship management practices to strengthen client loyalty and satisfaction.
  • Collaborated with cross-department teams to streamline operations and improve overall service delivery.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
  • Developed and implemented strategies to increase sales revenue.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

•Travel for fashion shows to different cities to engaged with the fashion industry making sure we provided the best for our customers needs .

  • Developed and significantly grew assigned territory using strong engagement and marketing skills.

Sales Associate

Beulah
Los Angeles
12.2017 - 12.2019
  • Assisted customers in locating desired merchandise and provided latest fashion trends inventory recommendations.
  • Monitored sales floor to ensure products were well-displayed and accessible to shoppers.
  • Participated in team meetings to discuss sales targets and share best practices.
  • Supported store management in inventory management tasks to optimize stock levels.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Processed transactions using a point-of-sale system.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained accurate inventory records to ensure product availability and minimize shortages.
  • Executed promotional activities to enhance product visibility and drive customer interest.

Sales Associate

Leyvas wholesale fashion
Los Angeles
06.2012 - 12.2016
  • Processed sales transactions efficiently to enhance customer satisfaction and streamline operations.
  • Conducted regular sales reporting to track performance and identify improvement areas.
  • Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
  • Monitored sales floor to ensure products were well-displayed and accessible to shoppers.
  • Participated in team meetings to discuss sales targets and share best practices.
  • Utilized product knowledge to educate customers and promote additional sales.
  • Supported store management in inventory management tasks to optimize stock levels.
  • Executed visual merchandising strategies to create appealing product displays.
  • Maintained cleanliness and organization of the sales area to enhance customer experience.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained accurate inventory records to ensure product availability and minimize shortages.
  • Executed promotional activities to enhance product visibility and drive customer interest.

Education

Business Administration

El Camino College
Gardena, CA
07.2023 - 06.2026

Opportunities Unlimited Charter High School
Los Angeles

Skills

  • Bilingual Spanish / English
  • Sales strategy
  • Customer relationship management
  • Inventory management
  • Data analysis
  • Contract negotiation
  • Team leadership
  • Market trend analysis
  • Employee training
  • Effective communication
  • Problem solving
  • Time management
  • Performance evaluation
  • Customer service
  • Sales calls
  • Customer engagement
  • Product knowledge
  • Goals and performance
  • Exceeds sales goals
  • Excellent communication skills

Timeline

Volunteer

Red Cross
02.2025 - 04.2025

Sales associate

shift 4
01.2024 - 06.2025

Business Administration

El Camino College
07.2023 - 06.2026

Sales Associate Manager

Anahita Construction
02.2023 - 12.2025

Assistant Teacher

Purche elementary school
08.2020 - 11.2022

Sales Associate Manager

Minuet
01.2018 - 12.2021

Sales Associate

Beulah
12.2017 - 12.2019

Sales Associate

Leyvas wholesale fashion
06.2012 - 12.2016

Opportunities Unlimited Charter High School
Jossie Ariana Ramirez