Summary
Overview
Work History
Education
Skills
Timeline
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Gabrian Richardson

San Jose

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Coordinate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths

Overview

10
10
years of professional experience

Work History

Food and Beverage Manager

Casino M8trix
07.2024 - Current


  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Manage all staff and guest issues at a high-volume food and entertainment establishment
  • Scheduling and time management for over 50 hourly employees.
  • Audit timecards, discounts, and cash drops
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.

Assistant Manager

The Counter Burger(Santana row)
04.2020 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Organized and supervised large catering orders to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Kitchen Lead

Burger Lounge
01.2018 - 01.2019
  • Checked and tested foods to verify overall quality and proper temperature.
  • Stocked and rotated food items according to expiration dates.
  • Maintained composure and work quality while under stress.
  • Trained new staff on food preparation and safety procedures.

Shift Lead

The Melt
01.2016 - 01.2018
  • Enforced company policies and regulations with employees.
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.

Education

High School -

Prospect High School
Saratoga, CA
01.2018

Skills

  • Recruitment and hiring
  • Scheduling
  • Control of P&L
  • Staff Relations
  • Toast and Micros
  • Ordering
  • ABC standards

Timeline

Food and Beverage Manager

Casino M8trix
07.2024 - Current

Assistant Manager

The Counter Burger(Santana row)
04.2020 - 05.2024

Kitchen Lead

Burger Lounge
01.2018 - 01.2019

Shift Lead

The Melt
01.2016 - 01.2018

High School -

Prospect High School

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Gabrian Richardson