Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients first and supporting team needs. Well-organized, flexible and computer-savvy.
Overview
13
13
years of professional experience
Work History
Vendor
Jumia E-commerce
09.2013 - 09.2019
Displayed and promoted products at industry events to drive brand awareness and increase sales.
Reconciled inventory and customer orders regularly to monitor product availability.
Conducted market and competitive analysis to secure new customers.
Attended monthly sales meetings and quarterly sales trainings.
Built and maintained strong relationships with wholesalers.
Stayed current on company offerings and industry trends.
Delivered ordered products to Jumia Hub within 48hours.
Sales Representative
Abudu Raimi Olanrewaju & Sons Nig Ltd
07.2010 - 03.2023
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Attended monthly sales meetings and quarterly sales trainings.
Negotiated contracts with clients and developed relationships with key personnel.
Managed customer accounts to secure customer satisfaction and repeat business.
Trained new employees on customer service, money handling and organizing strategies.
Used customer insights to develop innovative sales strategies to increase sales.
Stayed current on company offerings and industry trends.
Contributed to team objectives in fast-paced environment.
Set and achieved company defined sales goals.
Education
Bachelor of Arts - Phil, Politics & Economics Combined
University of Regina
Regina, SK
08.2026
Advanced Diploma In Software Engineering - Computer Science
Aptech Computer Education
Lagos, Nigeria
07.2021
High School Diploma -
King Ado High School
Lagos, Nigeria
06.2010
Skills
Prioritizing Workflows
Restock Shelves
Staff Training
B2B Sales
Consulting with Customers
Online Chat
Microsoft PowerPoint
Interpersonal Communication Skills
Problem-Solving Strengths
Team Work
Hard Working
Efficient & Detailed Oriented
Timeline
Vendor
Jumia E-commerce
09.2013 - 09.2019
Sales Representative
Abudu Raimi Olanrewaju & Sons Nig Ltd
07.2010 - 03.2023
Bachelor of Arts - Phil, Politics & Economics Combined
University of Regina
Advanced Diploma In Software Engineering - Computer Science