Frohar Imamali
Scarborough,Ontario
Summary
Hardworking and Trustworthy employee with detailed background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, driven and On-time. Works well within team settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier
Costco business Center
Toronto, Ontario
04.2017 - Current
- Welcomed customers, answered their questions about products, store rules, and services, and made sure they had a good experience.
- Ran the cash register, handled payments (cash, check, credit card, gift card, and debit) quickly and correctly.
- Counted money in the cash drawer at the start of each shift to make sure it was correct and there was enough change.
- Did other tasks given by the manager to help keep the store running smoothly.
- Helped train new employees on handling cash and giving good customer service to improve the team's work.
- Made sure customers were happy by answering their questions and giving fast, friendly service.
Volunteer
ismail center
Toronto, Ontario
01.2013 - Current
- Gave great customer service to make sure everyone was happy.
- Welcomed guests and served food.
- Helped train new volunteers.
- Made drinks by following recipes.
- Kindly helped older people who needed support.
- Took care of the elderly by helping with cleaning.
- Kept client files organized and updated.
- Volunteered to help the community, showing good people skills and a strong commitment.
Head Cashier
Zara
Toronto, Ontario
02.2017 - 07.2020
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service to all customers.
- Processed payments with cash, credit cards, and gift cards.
- Training Employees in Cash Management.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
Cashier
Harvey’s
Toronto, Ontario
06.2016 - 02.2017
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers, answered questions, and provided excellent customer service.
Education
Diploma - Police Foundation
Centennial College of Applied Arts And Technology
Scarborough, ON01-2025
Skills
- Teamwork
- Problem Solving
- Time Management
- Communication
- Cash Handling
- Cash Register Operation
- Returns processing
- Customer Assistance
- Guest inquiries
- Cash Management
- Money Handling
Languages
English
Full Professional
Urdu
Professional
Persian
Full Professional
Dari
Full Professional
Certification
- Safe Talk
- Indigenous Knowledge's - First Peoples in Canada with High Honours
- reconciliation Education Certificate of Completion
- Staff Sergeant in the Police Foundations Program
- IMS 100
- EM 125
Timeline
Cashier
Costco business Center
04.2017 - Current
Head Cashier
Zara
02.2017 - 07.2020
Cashier
Harvey’s
06.2016 - 02.2017
Volunteer
ismail center
01.2013 - Current
- Safe Talk
- Indigenous Knowledge's - First Peoples in Canada with High Honours
- reconciliation Education Certificate of Completion
- Staff Sergeant in the Police Foundations Program
- IMS 100
- EM 125
Diploma - Police Foundation
Centennial College of Applied Arts And Technology
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