Fritz Ann Egasan
Toronto,ON
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my expertise in Microsoft Applications and exceptional communication skills at Coca Cola Company. My background includes roles from Massage Therapist to Service Crew Member, where I improved client relations and led teams to exceed service standards, demonstrating both leadership and organizational prowess.
Overview
4
4
years of professional experience
Work History
Massage Therapist
Jaro Archdiocesan Social Action Center (JASAC)
Jaro Cathedral Compound, Jaro, Iloilo City
11.2023 - 12.2023
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Service Crew Member
D' Food Tripper's Food Park
19 Sto. Domingo St, Jaro, Iloilo City
08.2022 - 11.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
Cashier /Service Crew Member
McDonald's - Solid Gold Food Inc.
Jalandoni-Ledesma Gloria, Iloilo City
08.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sale Clerk/Promodiser
Coca Cola Company
City Proper, Iloilo City
01.2020 - 02.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Education
No Degree - Bachelor of Science in Nursing
Iloilo Doctors' College
Infante St, Molo, Iloilo City, Iloilo, Philippines03.2023
High School Diploma -
Colegio De San Jose
E Lopez St, Jaro, Iloilo City03.2021
Skills
- Ability to understand various needs of valued customers
- Excellent written and verbal communication skills
- Ability to work independently or as part of the team
- Proven leadership skills and ability to motivate
Languages
English
Timeline
Massage Therapist
Jaro Archdiocesan Social Action Center (JASAC)
11.2023 - 12.2023
Service Crew Member
D' Food Tripper's Food Park
08.2022 - 11.2022
Cashier /Service Crew Member
McDonald's - Solid Gold Food Inc.
08.2021 - 01.2022
Sale Clerk/Promodiser
Coca Cola Company
01.2020 - 02.2020
No Degree - Bachelor of Science in Nursing
Iloilo Doctors' College
High School Diploma -
Colegio De San Jose