Frinze Dela Cruz
Cambridge,ON
Summary
Dedicated Personal Support Worker with a proven track record. Specializing in disability care and compassionate support. Experienced in healthcare documentation and fostering patient relationships, significantly enhancing client wellness. Skilled in medication organization and providing social support, consistently delivering personalized care that exceeds employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Dunbar Heights Seniors Living Inc.
11.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with daily living activities, running errands, and household chores.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented vitals, behaviors, and medications in client medical records.
Barista
I Heart Boba
03.2023 - 11.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Hospital Porter
Ospital Ng Guiguinto
01.2020 - 12.2022
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Education
Diploma - Developmental Service Worker
Evergreen College
Toronto, ON09-2024
High School Diploma -
St. Louis Adult Learning
Kitchener, ON05-2024
High School Diploma -
Dr. Yanga's Colleges Inc.
Bulacan Philippines07-2022
Skills
- Disability care
- Household organization
- Medication organization
- Social support
- Privacy and confidentiality
- Compassionate Care
- Patient Care
- Meal Preparation
- Healthcare documentation
- Clinical Documentation
- Mobility Assistance
- Disability Support
Languages
English
Certification
AODA Certificate
Naloxone Certificate
WHSA Certificate
WHMIS Certificate
Food Handling Certificate
First Aid and CPR Level C
UCP Certificate
Timeline
Personal Support Worker
Dunbar Heights Seniors Living Inc.
11.2023 - Current
Barista
I Heart Boba
03.2023 - 11.2023
Hospital Porter
Ospital Ng Guiguinto
01.2020 - 12.2022
AODA Certificate
Naloxone Certificate
WHSA Certificate
WHMIS Certificate
Food Handling Certificate
First Aid and CPR Level C
UCP Certificate
Diploma - Developmental Service Worker
Evergreen College
High School Diploma -
St. Louis Adult Learning
High School Diploma -
Dr. Yanga's Colleges Inc.
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