Frankie Gogliettino
Orange
Summary
Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Barista Shift Supervisor
Ubatuba Açaí
Orange
12.2024 - Current
- Supervised daily operations and ensured efficient workflow during busy shifts.
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels and placed orders for coffee and supplies as needed.
- Resolved customer complaints promptly.
Solar Advisor
JUNGLE SOLAR
Orange
12.2024 - Current
- Educated clients on solar energy options and benefits.
- Conducted site assessments to determine solar system feasibility.
- Designed customized solar solutions based on client needs.
- Collaborated with installation teams to ensure project alignment.
Consumer Service Representative
AccuWeather
Orange
11.2023 - 12.2024
- Assisted customers with inquiries regarding weather forecasts and alerts.
- Collaborated with team members to resolve customer complaints efficiently.
- Managed incoming calls and provided timely support to users.
Education
Charlotte High School
Punta Gorda, FLSkills
- Workflow optimization
- Sales techniques
- Problem resolution
- Team collaboration
- Time management
- Sales promotion
- Beverage preparation
- Customer service
- Inventory management
Languages
English
Full Professional
Certification
- CompTIA Security+
- CompTIA A+
Timeline
Barista Shift Supervisor
Ubatuba Açaí
12.2024 - Current
Solar Advisor
JUNGLE SOLAR
12.2024 - Current
Consumer Service Representative
AccuWeather
11.2023 - 12.2024
Charlotte High School