Frank Nguyen
San Jose
Summary
Experienced with managing store operations and ensuring optimal customer experiences. Utilizes strategic planning and team coordination to streamline processes. Track record of effective inventory control and staff development.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Onigilly LLC.
10.2023 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Insured customer satisfaction regularly
Store Manager
Finish Line
06.2021 - 08.2023
- Managed daily operations to ensure smooth functioning of the store.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Bachelor of Science - Business Analytics
San Jose State University
San Jose, CA06-2025
Skills
- Store maintenance
- Customer experience management
- Stock replenishment
- Restocking oversight
- Conflict Resolution
- Process and procedure development
- Multitasking
- Reliability
Timeline
Store Supervisor
Onigilly LLC.
10.2023 - Current
Store Manager
Finish Line
06.2021 - 08.2023
Bachelor of Science - Business Analytics
San Jose State University
Similar Profiles
Axel RoaAxel Roa
Shift Leader at Onigilly Japanese KitchenShift Leader at Onigilly Japanese Kitchen
Sabrena LangstonSabrena Langston
Self Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLCSelf Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLC
Ravishekhar GeerRavishekhar Geer
Managing Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLCManaging Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLC