Franco Francisco
Winnipeg,Canada
Summary
Upbeat and dedicated customer service professional with extensive experience in handling front desk activities and maintaining exceptional customer satisfaction. Proven ability to greet and assist members, manage inquiries, and ensure an organized and welcoming environment. Skilled in problem-solving, communication, and maintaining cleanliness and safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
University of Manitoba-Winnipeg
10.2023 - 01.2024
- Enhanced customer satisfaction by providing exceptional service, increasing repeat customers
- Managed front desk tasks, including answering phones and assisting callers with various queries
- Ensured workspace cleanliness, contributing to a neat and welcoming environment
- Improved workplace safety by regularly sweeping and mopping floors daily.
Food Server
Marigold-Winnipeg
11.2022 - 11.2023
- Delivered top-tier customer service, enhancing overall customer satisfaction
- Served over 100 food & beverage orders, ensuring quality and timely service
- Maintained cleanliness by clearing tables and vacuuming carpets daily
- Upheld hygiene standards by sanitizing bathrooms and ensuring a clean environment.
Lawn Care Worker
Self Employment-Winnipeg
06.2021 - 08.2023
- Maintained over 20 lawns weekly, enhancing neighborhood aesthetics and ensuring customer satisfaction
- Executed meticulous lawn care tasks, including mowing, trimming lawn edges, and maintaining an area of 10+ acres
- Achieved a high customer satisfaction rate through exceptional service.
Kitchen Helper
Maque-Winnipeg
08.2022 - 01.2023
- Assisted in dessert preparation and other kitchen tasks
- Maintained cleanliness by washing dishes and keeping the workplace organized
- Ensured sanitary conditions by regularly cleaning and maintaining hygiene standards.
Snow Clearing Worker
Self Employment-Winnipeg
11.2019 - 12.2019
- Secured customer satisfaction by efficiently shoveling snow from doorsteps and pathways.
Education
High School Diploma -
Sisler High School
Skills
- Customer Service: Exceptional ability to interact positively and professionally with members and co-workers
- Communication: Strong verbal and written communication skills in both English and Tagalog
- Problem Solving: Adept at identifying issues and implementing effective solutions
- Teamwork: Proven ability to work collaboratively in team environments
- Computer Proficiency: Basic knowledge of Microsoft PowerPoint and other office applications
- Time Management: Efficiently manages time to prioritize tasks and ensure timely completion
- Physical Stamina: Capable of continuous standing, walking, and lifting up to 50 lbs
- Cleanliness & Maintenance: Ensures a neat and clean environment
Languages
English
Full Professional
Certification
- Driver's License
Timeline
Cashier
University of Manitoba-Winnipeg
10.2023 - 01.2024
Food Server
Marigold-Winnipeg
11.2022 - 11.2023
Kitchen Helper
Maque-Winnipeg
08.2022 - 01.2023
Lawn Care Worker
Self Employment-Winnipeg
06.2021 - 08.2023
Snow Clearing Worker
Self Employment-Winnipeg
11.2019 - 12.2019
High School Diploma -
Sisler High School
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