Summary
Overview
Work History
Education
Skills
Languages
Timeline
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FRANCEL GONZALES

Edmonton,CA

Summary

Highly motivated and skilled professional seeking a responsible career opportunity to leverage extensive training and expertise. Committed to making a significant contribution to the success of the company through the application of well-honed skills. Eager to utilize knowledge and experience in a dynamic work environment, ensuring optimal utilization of resources and driving organizational growth. Dedicated to delivering exceptional results and exceeding expectations, poised to make a valuable impact as an integral member of the team.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Amazon
02.2023 - Current
  • The Reconcilers - position is a Critical role as it examine ingoing and outgoing trailers from the vendors and ensuring that incoming inventory are being stowed at the targeted time given
  • Creates end of day reports of the trailers that had been opened, closed and how many missing units that is expected in the trailer
  • Inbound Stow – responsible for storing merchandise in assorted size bins, to be pulled for fulfillment orders
  • All items are inspected for damaged, then scanned as they are stowed to ensure virtual and physical locations matched accuracy of inventory to prevent false overages and true shortages
  • Inbound Problem Solver – Troubleshoot and resolve problems that an associate encounters with inventory, including printing ASIN labels, damaging products out and adding expiration dates to food and health products
  • Use Excel sheet to track problem solve issues efficiently and accurately

Team Leader/Supervisor

Popeye’s
07.2022 - 02.2023
  • Performs a variety of duties relating to Company Operations including greeting and serving guests, preparing products, maintaining food safety and sanitation standards, and completing daily paperwork
  • Trains newer or less experienced crew members in all tasks and responsibilities
  • Exceptional customer service is a major component of this position
  • Perform shift change tasks to each day to keep store neat, clean and organized to keep the shift running smoothly and ensuring crew member’s schedule are created weekly
  • Performed site evaluations, customer survey and store audits

Crew Member

Popeye’s
05.2022 - 07.2022
  • Greet and serve customers, prepare and package food, operate a point of sale (POS) system, keep the workspace clean and safe
  • Cook setups the inventory, season chicken, filter shortening, maintains sanitation and safety standards in the work area, completes product quality control slips
  • Follow food safety procedures outlined in company policies and health, and sanitation regulations to prevent food borne illness

Crew Member

Tim Hortons
10.2021 - 05.2022
  • The position's duties center on ensuring client happiness and satisfaction
  • Greet customers, take food orders, prepare and bake food, run cash registers, and keep stores clean and sanitized
  • Accountable for the safe handling and storage of food

Quality Analyst

Remotask
08.2020 - 01.2021
  • Evaluating employees' quality of work
  • Regularly do software audits
  • Produce, evaluate, and improve user experience documentation
  • Attend weekly meetings with the IT division

Education

Bachelor’s Degree - International Studies

Xavier University – Ateneo de Cagayan
05.2020

Skills

  • Microsoft Word
  • Excel
  • Outlook
  • Customer Service
  • Emergency Response
  • Communication Skills
  • Presentable Appearance
  • Judgment
  • Discretion
  • Problem-solving
  • Data Entry
  • Interpersonal Skills
  • Warehouse safety
  • Data entry
  • Inventory management
  • Product verification
  • Quantity calculations
  • Invoice verification
  • Team collaboration
  • Attention to detail
  • Packaging and labeling
  • Cleaning and organizing
  • Safety protocols
  • Microsoft outlook
  • Multitasking and organization

Languages

English
Tagalog

Timeline

Warehouse Associate

Amazon
02.2023 - Current

Team Leader/Supervisor

Popeye’s
07.2022 - 02.2023

Crew Member

Popeye’s
05.2022 - 07.2022

Crew Member

Tim Hortons
10.2021 - 05.2022

Quality Analyst

Remotask
08.2020 - 01.2021

Bachelor’s Degree - International Studies

Xavier University – Ateneo de Cagayan

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FRANCEL GONZALES