France Racine

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

Prepare soil; plant bulbs, seeds and cuttings; graft and bud plants; and transplant seedlings and rooted cuttings. Monitor plants for healthy growth and potential weed, insect, disease, and fertilizer problems in greenhouse crops.

• Provided excellent customer service when assisting clients with plant selection or answering questions about care requirements.
• Streamlined workflow processes through effective communication with supervisors regarding task prioritization and progress updates.
• Collaborated with team members to complete tasks on time, ensuring smooth operation of the greenhouse facility.
• Contributed to high-quality harvests by carefully pruning plants according to established guidelines.
• Contributed to a positive work environment by maintaining open communication, offering assistance where needed, and fostering a sense of teamwork among colleagues.
• Unloaded plants and nursery items from delivery trucks.
• Assisted customers with finding requested plants and flowers.
• Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.