Paul Richter
Kemptville,ON
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Owner, Designer, Manufacturer
PBR Designs
8 2009 - Current
- Built a successful high end custom jewellery design and manufacturing company.
- Managed day-to-day business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Industrial Designer and Advisory Board Member
The Loud Cup Company
03.2021 - Current
- Advisory board member, design lead in development and prototyping of consumer product concepts for The Loud Cup Co.
- (Muamo Inc.) is a full service operation that includes product development, industrial design and manufacturing both on/off-shore.
- Strengthened ties with community leaders through attendance at local events representing the organization as an ambassador.
- Supported company''s pursuit of innovation by staying informed on emerging technologies, market trends, and competitive landscape analysis.
Manager / Designer / Goldsmith
Goldform Manufacturing Jewellers
01.2003 - 10.2010
- Jewellery designer and creator
- Jewellery repair and modification
- 3D CAD jewellery design
- Subtractive Rapid Prototyping (SRP) machine operator
- Customer relations
- Buying
- Selling
- Website design
- Website and computer network administration
- Photography of custom jewellery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Designer Goldsmith
Bob Thompson Jewellers
03.2001 - 06.2003
- Design, Model making, Casting, Setting, Polishing, Jewellery repair, Jewellery modification, Refurbishing, Custom jewellery creation, Hand crafted jewellery pieces.
Goldsmith
John Donald, Designer Silversmith and Goldsmith
01.1999 - 02.2001
- General goldsmithing practices such as repair and modification
- Hand crafted jewellery in accordance with Mr
- Donald's designs and private client commissions.
Camera Operator, Offline Video Editor, Encoder
Ntegrating Solutions
01.2001 - 01.2001
- Collected information from upcoming guests' recent appearances and web sources.
- Maintained a calm demeanor under pressure while managing tight deadlines or unexpected challenges on set.
- Assisted in location scouting, helping the team select visually appealing settings that aligned with project objectives.
- Worked closely with the production team to coordinate shoots and ensure seamless execution of creative concepts.
- Enhanced video quality by skillfully operating camera equipment and adjusting angles, focus, and lighting.
- Contacted show guests to gather information for broadcast.
- Operated cameras for a variety of live events, including sports, entertainment and news broadcasts.
- Worked with directors to capture desired shots.
Goldsmith / Precious Metal Worker and Diamond Mounter
Vienna Jewellers
01.1994 - 09.1998
- I completed my qualification as a goldsmith through Vienna Jewellers
- I had the pleasure of creating and working on some very high quality, high-end jewellery.
Police Constable
South African Police Service
01.1994 - 08.1997
- Enhanced public safety by conducting regular patrols and responding to emergency calls.
- Maintained accurate records of incidents and investigations, contributing to a well-organized police department.
- Participated in department-sponsored community outreach programs, building trust and rapport between the police force and local residents.
- Assisted victims of crime by providing support services referrals and acting as a liaison between them and other agencies involved in their cases.
- Collaborated with fellow officers for successful crime prevention and resolution efforts.
- Provided testimony in court proceedings, resulting in a high rate of successful prosecutions.
- Managed traffic control at accident scenes, ensuring public safety while minimizing congestion-related delays.
- Confronted and resolved emergency and non-emergency situations.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Performed general patrol services and provided traffic control.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Booked suspects into custody by processing mug shots and fingerprints.
- Protected life and property through enforcement of regulations and laws.
- Conducted searches of individuals, vehicles and premises.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored criminal activity in community to identify suspicious activity.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Responded to emergency calls to provide assistance to citizens in need.
- Provided testimony in court proceedings.
Education
Certificate in Business Management - Business Management
01.2003 - 05.2005
Precious Metal Working And Diamond Mounting - Metallurgy, Precious Metal Working, Gemology
01.1993 - 05.1998
National Senior Certificate (NSC) -
01.1989 - 05.1993
Skills
Business Management
Customer Relations
Concept Development
Prototyping
Consumer Products
Industrial Design
Product Design
Retail
Client Service
Small business operations
Business Development
Business Planning
Verbal and written communication
Financial Management
Business Administration
Operations Management
Project estimating
Decision-Making
Problem-Solving
Self Motivation
Reliability
Excellent Communication
Time management abilities
Scheduling
Purchasing and planning
Client Account Management
Customer Service Management
Interpersonal Skills
Multitasking Abilities
Languages
English
Native or Bilingual
Dutch
Elementary
German
Elementary
Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Google Cloud Platform (GCP)
Websites
Timeline
Industrial Designer and Advisory Board Member - The Loud Cup Company
03.2021 - Current
Thompson Rivers University - Certificate in Business Management, Business Management
01.2003 - 05.2005
Manager / Designer / Goldsmith - Goldform Manufacturing Jewellers
01.2003 - 10.2010
Designer Goldsmith - Bob Thompson Jewellers
03.2001 - 06.2003
Camera Operator, Offline Video Editor, Encoder - Ntegrating Solutions
01.2001 - 01.2001
Goldsmith - John Donald, Designer Silversmith and Goldsmith
01.1999 - 02.2001
Police Constable - South African Police Service
01.1994 - 08.1997
Goldsmith / Precious Metal Worker and Diamond Mounter - Vienna Jewellers
01.1994 - 09.1998
Vienna Jewellers - Precious Metal Working And Diamond Mounting, Metallurgy, Precious Metal Working, Gemology
01.1993 - 05.1998
Pretoria Boys' High School - National Senior Certificate (NSC),
01.1989 - 05.1993
Owner, Designer, Manufacturer - PBR Designs
8 2009 - Current