Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Fowad Abdul

Fowad Abdul

2 - 59 Sandra Ave, Kitchener,Ontario

Summary

OBJECTIVE STATEMENT To attain full-time employment within financial services and or business administration industry. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Business Owner

Ultim8 Renovations
2022.06 - Current
  • Founded Sole Proprietorship company for Residential Interior Renovations in June 2022
  • Utilized rational decision making to complete various adverse residential and commercial renovation projects
  • Generated quality clients from leads through effective sales strategies to meet expectations and address concerns
  • Successfully administered accurate record keeping of operating revenue and expenses for small business income taxes
  • Consulted with customers to assess needs and propose optimal solutions.

Banking Customer Service Advisor

Concentrix Technologies Ltd
2019.05 - 2019.08
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions..
  • Served customers and followed outlined steps of service.

Telephone Sales Customer

Service S & P Data LLC Hamilton
2018.06 - 2019.03
  • Escalated dissatisfied customers to management to maintain focus on achieving sales targets.
  • Maintained strong call control to keep customers focused on sales offerings.
  • Asked probing and pertinent questions to understand customers' needs and match individuals to product offerings.
  • Overcame initial customers' call objections with strong scripts and used persuasive techniques to redirect skeptical callers toward purchases.

Education

Ontario College Diploma - Financial Services

Mohawk College
Hamilton, ON
04.2021

Life Insurance Qualification Certification Program - Financial Services And Insurance

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2021

Mutual Funds, GIC's, And Segregated Funds - Financial Services - Investments

The Investment Funds Institute of Canada
Hamilton, ON
12.2020

High School Diploma -

Marc Garneau Collegiate Institute
Toronto, ON
04.2011

Skills

  • Well experienced and comfortable using technology and software skilled in Microsoft word, excel, PowerPoint
  • Tested telephone skills of sales and retention of accounts through effective communication and active listening
  • Experienced in effective sales techniques to retain customers and promote products and services appropriate for customers unique situation
  • Knowledgeable with Naviplan software in completing comprehensive financial plan including insurance
  • Ability in organizational skills for financial information and bookkeeping
  • Familiarity with utilizing MasterCard rewards point system and TSYS banking software

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Business Owner

Ultim8 Renovations
2022.06 - Current

Banking Customer Service Advisor

Concentrix Technologies Ltd
2019.05 - 2019.08

Telephone Sales Customer

Service S & P Data LLC Hamilton
2018.06 - 2019.03

Ontario College Diploma - Financial Services

Mohawk College

Life Insurance Qualification Certification Program - Financial Services And Insurance

Mohawk College of Applied Arts And Technology

Mutual Funds, GIC's, And Segregated Funds - Financial Services - Investments

The Investment Funds Institute of Canada

High School Diploma -

Marc Garneau Collegiate Institute
Fowad Abdul