FOWAD ABDUL
Kitchener,Canada
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Financial Advisor position within the financial services industry. Ready to help team achieve company goals.
Overview
2
2
year of professional experience
2
2
years of post-secondary education
Education
Ontario College Diploma - Financial Services
Mohawk College of Applied Arts And Technology
Hamilton, ON 09.2019 - 04.2021
Mutual Funds License Certification - Financial Services
The Investment Funds Institute of Canada
Hamilton, ON 09.2019 - 04.2021
Life Insurance Licence Qualification Certification - Insurnace
Mohawk College of Applied Arts And Technology
Hamilton, ON 09.2019 - 04.2021
Ontario Secondary School Diploma - International Business Management
Marc Garneau Collegiate Institute
Toronto, ON 09.2007 - 06.2011
Work History
Banking Customer Service Advisor
Concentrix Technologies Ltd
Hamilton
05.2019 - 08.2019
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked with customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
Telephone Sales Customer Service
S & P Data LLC Hamilton
06.2018 - 03.2019
- Asked probing and pertinent questions to understand customers' needs and match individuals to product offerings.
- Overcame initial customers' call objections with strong scripts and used persuasive techniques to redirect skeptical callers toward purchases.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
Skills
Well experienced and comfortable using technology and software skilled in Microsoft word, excel, PowerPoint
- Knowledgeable with Naviplan software in completing comprehensive financial plan including insurance
- Familiar with utilizing Mastercard rewards point system and TSYS banking software
Tested telephone skills of sales and retention of accounts through effective communication and active listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Ontario College Diploma - Financial Services
Mohawk College of Applied Arts And Technology
09.2019 - 04.2021
Mutual Funds License Certification - Financial Services
The Investment Funds Institute of Canada
09.2019 - 04.2021
Life Insurance Licence Qualification Certification - Insurnace
Mohawk College of Applied Arts And Technology
09.2019 - 04.2021
Banking Customer Service Advisor
Concentrix Technologies Ltd
05.2019 - 08.2019
Telephone Sales Customer Service
S & P Data LLC Hamilton
06.2018 - 03.2019
Ontario Secondary School Diploma - International Business Management
Marc Garneau Collegiate Institute
09.2007 - 06.2011