Foroogh Rezaei
Stouffville,ON
Summary
Experienced beauty specialist and customer service professional with a proven track record in product promotion and delivering personalized customer experiences. Proficient in actively engaging with customers to discern their preferences and needs, while staying informed on industry trends by attending beauty events. Possessing a profound passion for makeup and formal training as a makeup artist, I provide exceptional makeup services to clients both in-store and at special events, ensuring heightened customer satisfaction. Additionally, I contribute to increased company performance by working as a cashier during busy times as part of the sales team.
Overview
6
6
years of professional experience
Work History
Beauty Specialist/Customer Service
Safir beauty store
04.2020 - 12.2023
- Promoting products and actively engaging with customers to meet their individual preferences.
- Gaining up-to-date knowledge about beauty and cosmetic products and trends.
- Participating in 4 beauty and cosmetic events and exhibitions in year.
- Conducting sit down make-up in store.
- Greeted over 40 clients per day and providing information regarding skincare, haircare and makeup products.
- Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement and build brand authority
Volunteering
Imam Ali Institute
05.2018 - 12.2020
- Teaching underprivileged students and participation in relief effort.
Sales Associate
Meysam Perfume Store
03.2018 - 03.2020
- Accurately and efficiently handling cash, credit/debit card, or digital payments for customer purchases using a point-of-sale (POS) system.
- Helping customers with in-depth knowledge of perfumes and beauty products to be satisfied with their purchase.
- Actively engaging with customers to promote sales, upsell products with creating a friendly atmosphere.
Education
Master of Arts - Strategic Management
Allame Tabataba'i University
Tehran, Iran02.2017
Bachelor of Science - Planning & Systems Analysis
Mazandaran Institute of Technology
Babol, Iran02.2014
Skills
- Sales and Upselling
- Appointment Scheduling
- Social Media Promotion
- Cosmetic product knowledge
- Customer Service
- Inventory Control
- Brand Promotion
- Organization and Multitasking
- Schedule Management
- Cash Register Operation
- Data Entry
- POS Systems
Accomplishments
- Recognized as the top employee in August 2023 and Sep 2023 for outstanding performance in customer satisfaction and achieving goals.
- Ranked in the top 0.1 % of the Nationwide University Entrance Exam among over 400,000 participants in Iran.
Highlight
- Excellent time manager
- Strong communication skills
- Ability to planning
- Good listener
- Selling & Consultative skills
- Problem-solving skill
- Team-player, but also excellent self-starter
- Eagerness to learn
- Self-motivated and passionate
- Decision-making
Languages
Persian
Native or Bilingual
English
Professional Working
Timeline
Beauty Specialist/Customer Service
Safir beauty store
04.2020 - 12.2023
Volunteering
Imam Ali Institute
05.2018 - 12.2020
Sales Associate
Meysam Perfume Store
03.2018 - 03.2020
Master of Arts - Strategic Management
Allame Tabataba'i University
Bachelor of Science - Planning & Systems Analysis
Mazandaran Institute of Technology
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