Summary
Overview
Work History
Education
Skills
Timeline
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Folasade Siyanbade

Hamilton,ON

Summary

Proven track record and driven by a commitment to customer satisfaction, I honed my communication and multitasking skills at Bestplace and Beleful Republic, achieving efficiency improvements and fostering positive customer interactions. My expertise in team coordination and online order facilitation showcases my ability to blend technical and interpersonal abilities for optimal results.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Bestplace
08.2023 - 06.2024
  • Trained new staff on proper cash, debit and credit transaction to ensure consistent and effective cash operations
  • Responded to customers in an attentive manner while working in a busy downtown retail store
  • Entrusted with manager's responsibilities while manager was offsite and on vacation
  • Assisted customers in navigating company website and placing online orders, improving overall user experience

Fast Food Attendant/Data Entry Clerk

Beleful Republic
07.2021 - 12.2022
  • Coordinated with co-workers during peak hours to maximize teamwork effectiveness, leading to reduced order preparation times.
  • Trained new employees on proper food handling techniques and company policies, promoting a positive work culture.
  • Assisted in achieving higher efficiency by optimizing kitchen workflows and minimizing equipment downtime.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy hours.

Education

High School Diploma -

Canadian Career Education College
06.2024

Bachelor of Science - Food Science And Technology

Federal University of Technology
Nigeria
11.2019

Skills

  • Excellent communication and interpersonal skills
  • Takes pride in offering excellent customer service
  • Professional attitude toward customer satisfaction resulting in excellent rapport with customers
  • Work well in a busy environment with the ability to multitask effectively
  • Takes pride in achieving the best possible results
  • Friendly, collaborates well with others
  • Skilled at interpreting instructions and requests

Timeline

Customer Service Representative

Bestplace
08.2023 - 06.2024

Fast Food Attendant/Data Entry Clerk

Beleful Republic
07.2021 - 12.2022

High School Diploma -

Canadian Career Education College

Bachelor of Science - Food Science And Technology

Federal University of Technology

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Folasade Siyanbade