Summary

Overview

Work History

Education

Skills

Timeline

FLORY GALIGAO

Whistler,BC

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3

3

years of professional experience

Work History

VISITOR CENTRE AGENT

Tourism Whistler

11.2021 - Current

Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

Bachelor of Arts - Political Science

Colegio Dela Purisima Concepcion

Philippines POLI

04-2014

Skills

Problem-solving skills
Positive attitude
Customer service and care
Problem-solving

Organizational skills
Customer needs determination
Product sales

Timeline

VISITOR CENTRE AGENT

Tourism Whistler

11.2021 - Current

Bachelor of Arts - Political Science

Colegio Dela Purisima Concepcion