Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fletcher Mah

Vancouver,BC

Summary

Experienced Telecommunications Technician with 13 years of proven experience installing voice, data, and other systems. Adept at configuring and troubleshooting equipment for seamless operations. Known for exceptional organization and resourcefulness, consistently demonstrating a superior work ethic. Skilled in installation and repair, with a strong background in setting up, repairing, and configuring telecommunications equipment. Recognized for building strong customer relationships and resolving issues independently. Possessing excellent communication and planning skills to effectively meet objectives. Throughout my tenure at the PNE, I have embraced the opportunity to be a leader and step up when needed. Over time, I have gained a deep understanding of how operations are managed, allowing me to implement my insights on improving both worker efficiency and company performance. In addition to my core expertise, I have also acquired valuable skills such as operating a forklift, handling loaders, and even repairing seat sections. Always eager to learn new ideas and continuously strive for personal growth and improvement.

Overview

14
14
years of professional experience

Work History

Labour/night Forman

PNE
10.2021 - Current


  • Plan ahead to make sure workers have everything they need
  • Assign task for housekeepers for overnight. Go through each assign task for every housekeeper and go through areas of improvement or positive feedback
  • Fork lift operator
  • Loader operator
  • 3+ years experience in conversion change overs
  • Repair and replace seat sections
  • Scrubber operator
  • Removal of chairs for overnight concert
  • Fixing\replacing seats at the coliseum
  • Building/breakdown of huts

Plumber

Anion Plumbing
03.2019 - 04.2022
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Increased client retention, providing exceptional customer service through timely project completion.

Telecommunications Technician

AFL
11.2010 - 10.2018

- Installed and repair telephone,internet and tv

-Trained new employee

-Instructor for new employee

-Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.

-Installed and configured new devices and system components.

-Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

Education

Redseal - Plumbing

British Columbia Institute of Technology
Burnaby, None

High School Diploma -

Gladstone Secondary School
Vancouver, BC
2003

Skills

  • Troubleshooting systems
  • Educating customers
  • Device Installation
  • System Repair
  • Configuring equipment
  • Documenting activities
  • Safety practices
  • Maintenance & Repair
  • Multitasking abilities
  • Customer Service
  • Adaptability
  • Leadership
  • Computer skills
  • Hard working
  • Passionate

Languages

English
Professional Working

Timeline

Labour/night Forman

PNE
10.2021 - Current

Plumber

Anion Plumbing
03.2019 - 04.2022

Telecommunications Technician

AFL
11.2010 - 10.2018

High School Diploma -

Gladstone Secondary School

Redseal - Plumbing

British Columbia Institute of Technology
Fletcher Mah