Fiona Lawrence
Collingwood,ON
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Group Administrator/Guest Service Representative
IWA Spa
08.2021 - Current
- Managed group schedules, ensuring optimal coordination of treatments and events.
- Greeting customer in a positive manner.
- Receiving incoming calls and booking appointments.
- Check in and check out, processing of payments.
- Maintained confidentiality of sensitive information while managing personnel records with utmost discretion.
Group Administrator/Guest Service Representative
Scandinave Spa
03.2018 - 08.2021
- Managed group schedules, ensuring optimal coordination of treatments and events.
- Greeting customer in a positive manner.
- Receiving incoming calls and booking appointments.
- Check in and check out, processing of payments.
- Maintained confidentiality of sensitive information while managing personnel records with utmost discretion.
Administrative Assistant
Tuffo Products
10.2016 - 08.2017
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Incoming coming and outgoing calls.
- Invoicing and credit card processing.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Our Lady of Mount Carmel Secondary School
Mississauga, ON06.1998
Skills
- Office Administration
- Administrative Support
- Customer Service
- Employee Supervision
- Events Coordination
- Schedule Coordination
- Recordkeeping and File Management
- Data Confidentiality
Timeline
Group Administrator/Guest Service Representative
IWA Spa
08.2021 - Current
Group Administrator/Guest Service Representative
Scandinave Spa
03.2018 - 08.2021
Administrative Assistant
Tuffo Products
10.2016 - 08.2017
High School Diploma -
Our Lady of Mount Carmel Secondary School
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