Fiona Gural
Sherwood Park,Alberta
Summary
I'm a young experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
01.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Education
High School Diploma -
Archbishop Jordan Catholic High School
Sherwood Park, AB06.2021
Skills
- Goal-Oriented
- Staff Management
- Employee Motivation
- Training and mentoring
- Resolve conflict according to company protocols
Certification
- Standard First Aid - Level C, Beats and Breath Academy LTD. - 15/04/2024 - 15/04/2027
Timeline
Supervisor
Tim Hortons
01.2019 - Current
High School Diploma -
Archbishop Jordan Catholic High School
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