Results-driven supervisor with expertise in team leadership, staff management, and customer service. Committed to enhancing operational efficiency and fostering team development to achieve high-quality service and satisfaction.
Work History
Supervisor
3 Years 4 Months
Tim Hortons | 04.2023 - Current
Supervised daily operations to ensure high-quality service and customer satisfaction.
Trained and mentored team members on operational procedures and best practices.
Managed inventory levels, reducing waste through efficient stock control methods.
Implemented staff scheduling to optimize labor efficiency during peak hours.
Babysitter
1 Year 4 Months
Home Childcare | 03.2024 - 07.2025
Supervised children during playtime, ensuring safety and engagement with developmentally appropriate activities.
Organized educational games and crafts to promote cognitive and social skills among children.
Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences of children.
Communicated effectively with parents about children's daily activities, behavior, and progress.
Daycare Assistant
1 Year 6 Months
Kindergarten | 04.2021 - 10.2022
Implemented engaging educational games to enhance children's learning experiences and social interactions.
Collaborated with teachers to develop age-appropriate lesson plans that catered to diverse learning styles.
Assisted in daily classroom activities, fostering a nurturing environment for children's growth and development.
Supervised outdoor playtime, ensuring safety protocols were adhered to while promoting active participation.
Education
GED
Canadore College of Applied Arts And Technology | Brampton, ON | 09-2024
GED
Silver Oak College | Ontario | 06-2025
GED
Technoword | Hoshiarpur, Punjab | 09-2021
High School Diploma
Triple M | Hoshiarpur, Punjab | 04-2020
Skills
Inventory control
Goal-oriented
Training and mentoring
Staff development
Staff discipline
Team leadership
Customer service
Decision-making
Employee motivation
Goal-oriented
Group communication
Verbal communication
Safety compliance
Public speaking
Risk management
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 10-15 staff members.
Resolved product issue through consumer testing.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Certification
Certified Early Childhood educator, Silver Oak College