Fiona Brown
Markham,ON
Summary
Dependable Cashier Assistant trained in register operations, customer engagement and merchandising. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented and helpful when completing changing assignments.
Overview
15
15
years of professional experience
Work History
Daycare Assistant
Learning & Enrichment Foundation
Toronto, ON
08.2016 - 08.2019
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Developed positive relationships with parents through communication about their child's daily activities.
- Supported teachers in planning lessons that were developmentally appropriate for each age group.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
Cashier
Loblaws Inc.
Toronto, ON
02.2010 - 08.2012
- Instructed cashiers on proper procedures for handling money and credit card transactions.
- Provided feedback to cashiers on their performance, both verbally and through written evaluations.
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
- Created training materials, including checklists and procedural manuals, to help new cashiers learn quickly.
Customer Service Cashier
Discount Beauty Supply
Toronto, ON
10.2004 - 12.2009
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
Education
High School Diploma -
Central Etobicoke High School
Toronto, ON06-2022
Skills
- Customer Engagement
- Product description
- Customer care
- Relationship Building
- Sales strategy development
References
References available upon request.
Timeline
Daycare Assistant
Learning & Enrichment Foundation
08.2016 - 08.2019
Cashier
Loblaws Inc.
02.2010 - 08.2012
Customer Service Cashier
Discount Beauty Supply
10.2004 - 12.2009
High School Diploma -
Central Etobicoke High School
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