Eva C Lozoya
Fontana
Summary
Offering strong interpersonal skills and positive attitude, eager to learn and develop in customer service environment. Brings readiness to quickly grasp essential customer service knowledge and techniques to handle diverse customer needs. Ready to use and develop communication and problem-solving skills as a Barista.
Overview
2
2
years of professional experience
Work History
Daycare Assistant
Ayala Family Day Care
02.2025 - Current
- Assisted in daily activities and routines to promote child development and social skills.
- Monitored children's behavior, providing guidance to encourage positive interactions and conflict resolution.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided nutritious meals and snacks to promote healthy eating habits among children.
Server
Fontana Pho
08.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
Summit High School
Fontana, CA05-2020
Skills
- Hygiene practices
- Conflict resolution
- Multitasking abilities
- Customer engagement
- Sanitation protocols
- POS system operation
- Active listening skills
- Cleanliness maintenance
- Fast-paced environment adaptation
- Cash handling accuracy
- Team collaboration
Languages
Spanish
Timeline
Daycare Assistant
Ayala Family Day Care
02.2025 - Current
Server
Fontana Pho
08.2023 - 01.2025
High School Diploma -
Summit High School