Karen Gallegos
East Palo Alto
Summary
Dynamic professional with a proven track record in academic support and event coordination at Puente. Skilled in team management and customer service, I excel at fostering student engagement and satisfaction. Adept in Microsoft and Google Drive, I effectively motivate diverse groups, enhancing their learning experiences and building essential skills.
Overview
4
4
years of professional experience
Work History
Ambassador
Puente
09.2024 - Current
- Mentored students to increase satisfaction and help engage in campus life.
- Answered questions from visitors and potential students about university life.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Organized private and public events on campus for college community.
- Collaborated with student and faculty teams to develop strategies for student outreach.
Restaurant Waiter
Harry's Hofbrau
12.2023 - Current
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Social Emotional Learning Coach
Oxford Day Academy
08.2021 - 06.2023
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Motivated students with accurate feedback and positive reinforcement.
- Developed methods to motivate and engage students in learning.
Afterschool Support Sta ff
Khan Lab School
09.2021 - 12.2021
- Maintain a safe play environment.
- Prepare materials and classrooms for class activities.
- Organize and participate in recreational activities and outings, such as games and field trips.
- Organize and store toys and materials to ensure order in activity areas.
- Sanitize toys and play equipment.
Education
Associate of Science - Public Health
Foothill College
Los Altos06-2026
High School Diploma -
Oxford Day Academy
East Palo Alto, CA06-2021
Skills
- Team management
- Microsoft expertise
- Google Drive expertise
- Event coordination
- Technical assistance
- Academic support
- Problem-solving
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Ambassador
Puente
09.2024 - Current
Restaurant Waiter
Harry's Hofbrau
12.2023 - Current
Afterschool Support Sta ff
Khan Lab School
09.2021 - 12.2021
Social Emotional Learning Coach
Oxford Day Academy
08.2021 - 06.2023
Associate of Science - Public Health
Foothill College
High School Diploma -
Oxford Day Academy
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