Professional Summary
Overview
Work History
Education
Skills
Timeline

Ferman Perez

AT&T
RIVERSIDE
14
years of professional experience

Experienced Systems Technician specializing in network troubleshooting and installation. Proven ability to effectively configure devices and manage system upgrades to enhance network performance.

Work History

Systems Technician

13 Years 9 Months
AT&T | 11.2012 - Current

Installation and Setup

  • Run, pull, splice, and connect fiber optic, copper, or coaxial cables.
  • Install and configure gateways, routers, set-top boxes, and network interface devices.
  • Activate and test new voice, internet, and video services.

Repair and Troubleshooting

  • Diagnose and isolate signal loss, line interference, or hardware failure using specialized test equipment.
  • Repair or replace damaged drop wires, underground cables, and inside jacks.
  • Upgrade older network components to meet modern bandwidth standards.

Physical and Field Duties

  • Work outdoors in various weather conditions and climb poles or ladders.
  • Access underground manholes, crawl spaces, or aerial equipment safely.
  • Lift heavy equipment and handle tools while obeying strict company safety protocols.

Education

GED

San Bernardino Adult School | San Bernardino, CA | 01-2005

Skills

Network troubleshooting
Remote support
Help desk support
Desktop support
Wireless networking
Hardware installation
System upgrades
System maintenance
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Hand and power tool operation
Wire assembling

Timeline

Systems Technician

AT&T
11.2012 - CurrentRead More

San Bernardino Adult School

GED
Read More
Ferman Perez