Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Feriel Ziani

Toronto

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

2
2
years of professional experience

Work History

Cashier

Futur Bakery
01.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Sales Associate

Aubenerie
06.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Barista

Cafe Jouri
11.2023 - 04.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built customer relationships by remembering regular orders and providing friendly service.
  • Ensured cleanliness and compliance with food safety regulations.
  • Operated cash registers and handled cash and card transactions.
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.

Education

Diploma - Computer And Information Systems

Collège Boréal
04-2026

Skills

  • Patience and empathy
  • Excellent memory
  • Team collaboration
  • Tech-savvy

Languages

English
French
Arabic

Interests

  • Baking
  • Coding and Programming
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Gym Workouts

Timeline

Sales Associate

Aubenerie
06.2024 - 12.2024

Cashier

Futur Bakery
01.2024 - Current

Barista

Cafe Jouri
11.2023 - 04.2024

Diploma - Computer And Information Systems

Collège Boréal

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Feriel Ziani