Fereshteh Hojabr

• Answered and directed all incoming phone calls and greeted walk-in customers
• Wrote and distributed emails, correspondence memos, letters, faxes, and forms
• Organized and scheduled appointments
• Issued invoices, estimates, and maintained bookkeeping records
• Performed data entry tasks, updated client databases, and maintained filing systems
• Scheduled meetings and took detailed meeting minutes
• Ordered office supplies, researched new offers and suppliers
• Maintained and updated equipment inventory
• Coordinated service jobs with technicians
• Coordinated order pick up and deliveries with suppliers
• Assisted in the preparation of regularly scheduled reports and the reconciling and submission of expense reports
• Updated and maintained office policies and procedures
• Booked travel arrangements
• Provided general support to visitors, customers, and technicians
• Acted as the point of contact for internal and external clients
• Liaised with executive to handle requests and queries from senior managers
• Utilized and managed Microsoft Office tools such as Word and Excel.
• Utilized and managed fax machines, scanners, and printers
• Managed WordPress to put products and services on the website.
• Conducted advertising via social media.
• Provided friendly, reliable, and efficient customer service
• Demonstrated excellent organizational and communication skills
• Demonstrated problem-solving and critical thinking abilities

• Developed business within current and prospective customer accounts, securing exclusive representation of several international fertilizer companies.
• Delivered compelling sales presentations and coached employees in effective selling methods, resulting in increased client acquisition and retention.
• Built a robust client network for agricultural input sales by communicating directly with farmers to identify and address their product needs.
• Collaborated closely with internal teams and suppliers to evaluate costs and establish profit targets, optimizing operational efficiency and profitability.

• Designed landscapes and supervised project teams
• Coordinated work between clients and contractors
• Provided maintenance services for trees and plants.