Ferdinand Vila
St-Hubert
Summary
Results-driven business owner with a strong focus on client engagement and operational efficiency. Proven ability to develop strategic plans and enhance project management processes, ensuring timely completion and quality standards.
Overview
20
20
years of professional experience
Work History
Business Owner and Operator
Vila Homes Limited
Simcoe, ON
01.2018 - 12.2025
- Developed and implemented strategic business plans to enhance operational efficiency.
- Oversaw project management for residential construction, ensuring timely completion and quality standards.
- Cultivated relationships with clients and stakeholders to drive customer satisfaction and repeat business.
- Analyzed market trends to identify growth opportunities and inform product development strategies.
Water Restoration Technician
DRY-IT (dryit.ca)r
Richmond Hill, ON
01.2014 - 04.2018
- Operated water extraction equipment to mitigate damage in residential and commercial properties.
- Assessed affected areas to determine appropriate restoration techniques and solutions.
- Collaborated with team members to execute efficient drying and dehumidification processes.
- Documented restoration progress and communicated findings to clients for transparency.
- Trained junior technicians on industry best practices and safety protocols.
Business Owner/Operator
Vila Floors and Walls
Mississauga, ON
11.2010 - 04.2014
- Developed and implemented efficient operational processes to enhance customer service experience.
- Managed inventory levels and ensured timely restocking of products for optimal sales performance.
- Oversaw financial planning, budgeting, and cash flow management to maintain profitability.
- Trained and mentored team members on best practices in customer engagement and product knowledge.
- Implemented marketing initiatives that increased brand visibility and attracted new customers.
Owner/Operator
Vila Floors and Walls
North Reading Massachusetts
03.2006 - 11.2010
- Streamlined daily operations to maintain effective workflow and achieve project deadlines.
- Directed inventory management processes, ensuring optimal stock levels and fostering supplier relationships.
- Developed and executed quality control protocols aimed at enhancing product quality and maintaining customer satisfaction.
- Facilitated training and mentorship for staff on installation techniques and customer service practices.
Skills
- Client support
- Client engagement
- Detail-oriented approach
- Goal-oriented
- Innovative mindset
- Effective relationship management
- Project planning
Languages
English
Full Professional
Albanian
Native or Bilingual
Italian
Full Professional
Spanish
Limited Working
Timeline
Business Owner and Operator
Vila Homes Limited
01.2018 - 12.2025
Water Restoration Technician
DRY-IT (dryit.ca)r
01.2014 - 04.2018
Business Owner/Operator
Vila Floors and Walls
11.2010 - 04.2014
Owner/Operator
Vila Floors and Walls
03.2006 - 11.2010