Felton Terleski
BATHURST
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Customer Experience Associate/People Greeter
Walmart
Bathurst
04.2021 - 07.2024
- Resolved customer complaints quickly and professionally.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered incoming calls
- Trained cashier and on self-checkout
- Worked in Electronics department on cash and stock
- Worked on front end cash for backup when needed
Education
GED
Coldbrook, NSSome College (No Degree) - Computer Programming
North End Community College
Saint John, NBJanitorial Training Certificate -
Annapolis Valley Work Center
Coldbrook, NSNB Workplace Health And Safety Commission
Traffic Signalers Certificate
Skills
- Customer complaint resolution
- Customer satisfaction assurance
- Time management
- Problem resolution
- Multitasking abilities
- POS systems
- Incoming call handling
- Front end cash handling
- Self-checkout training
- Basic computer proficiency
- Safety protocols
- Space optimization
- Basic mathematics
- Multitasking and organization
- Warehouse safety
- Picking and packing
- Warehouse organization
Languages
English
First Language
Timeline
Customer Experience Associate/People Greeter
Walmart
04.2021 - 07.2024
GED
Some College (No Degree) - Computer Programming
North End Community College
Janitorial Training Certificate -
Annapolis Valley Work Center
NB Workplace Health And Safety Commission
Traffic Signalers Certificate