Felicia Jayasaputra
Burnaby
Overview
1
1
year of professional experience
Work History
Customer Service Sales Representative
Chalk Farm Ltd
11.2022 - 04.2023
- Established communication with customers through phone, email, and in-person interactions to foster high-quality service.
- Effectively employed POS system to input orders and complete payment transactions.
- Organized online purchases at Shopify, store pick-up and deliveries of merchandise.
Barista
HVALA
08.2022 - 12.2022
- Prepared and served drinks such as tea lattes and hot brews.
- Learned description and recipe of menu items to meet customer needs.
- Controlled crowd and queue in organized manner.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Bachelor of Arts -
Simon Fraser University
Burnaby, BCHigh School Diploma -
Gandhi Memorial Intercontinental School
Jakarta, Indonesia05.2020
Skills
- Communication
- Customer service
- E-commerce management (Shopify)
- Multitasking ability
Volunteer Experience
Director of Events- SFU Astronomy (2024-Present)
- Responsible for event planning, promotions, and execution.
- Oversee club engagement and involvement in SFSS (Simon-Fraser student society).
- Coordinate and collaborate with club members and other stakeholders to ensure events align with overall goals of the club.
Community Work Volunteer - Tonari Gumi Japanese Volunteer Association (May 2022)
Vancouver, BC
- Produced over 50 daifuku (Japanese Red Bean confectionery) for Vancouver Powell street festival.
- Worked collectively with other volunteers, and community members to maintain a clean environment to meet and achieve program baking goals.
- Cultivated an appreciation for Japanese culture and fostered a strong understanding of Japanese history.
Hobbies
- Reading (Autobiography, Personal development, Science-fiction)
- Volunteering ( Embark Sustainability, Tonari Gumi, Gandhi Debate Society)
- Hiking (Kennedy Falls, Mt. Bromo Indonesia)
Timeline
Customer Service Sales Representative
Chalk Farm Ltd
11.2022 - 04.2023
Barista
HVALA
08.2022 - 12.2022
Bachelor of Arts -
Simon Fraser University
High School Diploma -
Gandhi Memorial Intercontinental School