Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fay Lawton

Pender Island

Summary

Professional with experience in customer service and document management, demonstrating effective communication skills and attention to detail. Successfully organized and maintained filing systems while managing inventory levels of postal supplies, ensuring timely restocking. Proficient in preparing shipping labels and handling cash transactions, consistently balancing daily till totals. Familiar with safety protocols and procedures related to hazardous materials, contributing to a secure work environment.

Overview

4
4
years of professional experience

Work History

Assistant CPAA

Canada Post
Pender Island
04.2025 - Current
  • Greeted visitors, clients and guests in a professional manner.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Organized and maintained filing systems for documents and records.

Post Office Assistant Term

Canada Post
Pender Island
05.2021 - 04.2025
  • Prepared shipping labels for packages using appropriate labeling systems.
  • Ensured that all safety protocols were followed while handling hazardous materials.
  • Managed inventory levels of post office supplies and restocked when needed.
  • Responded to customer inquiries regarding postal services and procedures.
  • Organized parcels according to delivery route instructions.
  • Handled cash transactions accurately and balanced the daily till totals at the end of each shift.
  • Assisted customers with their mailing needs, including stamp purchases and package mailing.
  • Processed payments for postal services, such as money orders and certified mail.

Parcel Delivery Contractor

Canada Post
Pender Island
06.2023 - 03.2025
  • Resolved any discrepancies or problems that arose during delivery process.
  • Delivered products safely within established time frames according to customer requirements.
  • Checked shipping manifests against actual cargo being loaded and delivered.
  • Followed assigned routes and time schedules for deliveries or pickups.
  • Ensured all orders were filled correctly prior to delivery or pickup.
  • Managed paperwork associated with deliveries including bills of lading, manifests.

Education

High School Diploma -

Markham District Highschool
Markham, ON
06-1983

High School Diploma -

Lambrick Park Secondary School
Victoria, BC
06-1982

Skills

  • Document management
  • Inventory control
  • Customer service
  • Cash handling
  • Delivery coordination
  • Labeling systems
  • Communication skills
  • Problem solving
  • Time management
  • Attention to detail
  • Safety protocols
  • Organizational skills
  • Shipping logistics
  • Client interaction
  • Mail sorting and distribution
  • Handling and sorting mail
  • Registered mail handling

Timeline

Assistant CPAA

Canada Post
04.2025 - Current

Parcel Delivery Contractor

Canada Post
06.2023 - 03.2025

Post Office Assistant Term

Canada Post
05.2021 - 04.2025

High School Diploma -

Markham District Highschool

High School Diploma -

Lambrick Park Secondary School
Fay Lawton