Fawn Durbin
Modesto
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Grocery Store Clerk
Safeway
Modesto
04.2023 - Current
- Assisted customers with product selection and inquiries.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and organized merchandise for easy access.
- Maintained cleanliness and safety standards in the store environment.
- Collaborated with team members to ensure efficient store operations.
- Monitored inventory levels and reported restocking needs to management.
- Handled customer complaints and provided effective resolutions promptly.
- Greeted customers and provided excellent customer service.
Grocery Clerk
Safeway
Salem
05.2021 - 03.2023
- Assisted customers with product selection and inquiries.
- Maintained cleanliness of store aisles and checkout areas.
- Collaborated with team members to ensure efficient store operations.
- Monitored inventory levels and reported shortages to management.
- Handled customer complaints with professionalism and empathy.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
Receptionist/Tech Aid
Valley Radiologists
Los Gatos
07.2013 - 07.2015
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments using electronic health record systems effectively.
- Verified patient information for accuracy and completeness during check-in.
- Managed patient inquiries and provided information about services offered.
- Processed insurance claims and communicated with providers regarding authorizations.
- Coordinated with medical staff to ensure smooth patient flow throughout the office.
- Maintained organized medical records and ensured confidentiality compliance consistently.
Education
Associate of Applied Science - Medical Administration
Heald College
Milpitas, CA 04.2012 - 04.2014
Timeline
Grocery Store Clerk
Safeway
04.2023 - Current
Grocery Clerk
Safeway
05.2021 - 03.2023
Receptionist/Tech Aid
Valley Radiologists
07.2013 - 07.2015
Associate of Applied Science - Medical Administration
Heald College
04.2012 - 04.2014