FAVOUR EDOBOR
Kitchener,ON
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Personable Waiter with more than 2 years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.
Overview
4
4
years of professional experience
Work History
Hotel Front Desk Supervisor
Eko Hotel and Suites
Lagos., Nigeria
01.2023 - Current
- Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
- Assisted guests at check-in, providing information on various services within hotel.
- Coached staff on strategies to enhance performance and improve customer relations.
- Conducted regular audits of all front desk operations.
Head Waiter
Cubana
Lagos., Nigeria
07.2021 - 12.2022
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Server
Quilox club
Lagos., Nigeria
02.2020 - 06.2021
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Post-Degree Certificate - Pre-Health Sciences
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08-2024
Bachelor of Science - Animal And Environmental Biology
University of Benin
Edo State, Nigeria.01-2020
Skills
- Administrative Tasks
- Guest Relations Management
- Complaint Handling
- Reservation Management
References
References available upon request.
Timeline
Hotel Front Desk Supervisor
Eko Hotel and Suites
01.2023 - Current
Head Waiter
Cubana
07.2021 - 12.2022
Server
Quilox club
02.2020 - 06.2021
Post-Degree Certificate - Pre-Health Sciences
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Animal And Environmental Biology
University of Benin
Similar Profiles
Samuel OjukwuSamuel Ojukwu
Restaurant Waiter at Eko Hotel And SuitesRestaurant Waiter at Eko Hotel And Suites
AUGUSTINE OJUMAHAUGUSTINE OJUMAH
Room Attendant/Housekeeper at Eko Hotel and SuitesRoom Attendant/Housekeeper at Eko Hotel and Suites
Chima SixtusChima Sixtus
Master Mixologist at Eko Hotel & SuitesMaster Mixologist at Eko Hotel & Suites