Fatima Perez
Bakersfield
Summary
Outgoing and engaging Ambassador with many years of experience increasing sales in settings. Building customer relationships and recommending products to drive revenue. Excellent communication and interpersonal skills with customers, management, and peers.
Overview
7
7
years of professional experience
Work History
Member Experience Ambassador
Inshape Personal Fitness
Bakersfield
01.2023 - Current
- Planned or directed development or communication of programs to maintain favorable public or stockholder perceptions.
- Increased client sales and brand awareness by conducting meaningful training sessions and customer engagements.
- Greeted and welcomed international dignitaries to events, meetings and conferences.
- Maintained professionality and efficiency while working closely with leadership.
- Increased sales by attending local events and educating customers on offered services.
- Impacted sales results by developing, supporting and executing direct marketing strategies.
Sales Associate
Elektran
Michoacán
06.2023 - 12.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adhered to company initiatives and achieved established goals.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
Barista
Starbucks
Bakersfield
01.2018 - 12.2022
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Utilized POS system to receive and process customer payments.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
High School Diploma -
East Bakersfield High School
Bakersfield, CASkills
- Client engagement
- Sales strategies
- Customer service
- Team collaboration
- Public relations
- Communication skills
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Elektran
06.2023 - 12.2023
Member Experience Ambassador
Inshape Personal Fitness
01.2023 - Current
Barista
Starbucks
01.2018 - 12.2022
High School Diploma -
East Bakersfield High School
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