Fatima Khaliqi
Toronto,Canada
Summary
Friendly, reliable, and motivated individual with strong experience in community support, education settings, and customer service. Passionate about helping children, families, and newcomers through social services and advocacy. Demonstrates excellent communication, empathy, and problem-solving skills. Currently preparing for a Volunteer Social Service Worker Placement (2026) with a strong interest in working with organizations such as TNO (The Neighborhood Organization). Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated professional skilled in empathy and active listening. Experienced in providing emotional support and creating safe environments for children and customers alike.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer Educational Support
RJ Lang Elementary School
Toronto, Canada
01.2025 - Current
- Assisted teachers with classroom organization and student support
- Helped children with reading, writing, and basic learning activities
- Provided emotional encouragement and positive behavior support
- Supported a safe and respectful classroom environment
Customer Service / Merchandiser
Shoppers Drug Mart
Toronto, Canada
01.2024 - 01.2025
- Assisted customers with product inquiries and store navigation
- Maintained organized shelves and promotional displays
- Contributed to a safe and welcoming environment
Quality Control Inspector
Taylor Fresh Canada
ON, Canada
01.2022 - 01.2024
- Inspected packaged food products for quality and safety standards
- Followed safety guidelines and production procedures
- Worked collaboratively in a fast-paced environment
Education
Ontario College Diploma - Social Service Worker (SSW)
Seneca Polytechnic
Toronto, ON( York Campus)09-2025
Skills
- Empathy
- Classroom management
- Active listening
- Community support
- Advocacy
- Child support
- Youth support
- Teamwork
- Collaboration
- Customer service
- Time Management
- Dependability
- Conflict Resolution
- Cross-Cultural Communication
- Customer communication
- Conflict resolution
- Organization and time management
- Networking
- Data management
- Multitasking
- Written communication
- PPE compliance
- Recordkeeping
Certification
AODA Accessibility Training, YMCA / OSG, 11/01/24
Languages
- English
- Hindi / Urdu
- Persian / Dari / Tajiki, Native
- English, Fluent
- Hindi / Urdu, Fluent (Spoken)
Timeline
Volunteer Educational Support
RJ Lang Elementary School
01.2025 - Current
Customer Service / Merchandiser
Shoppers Drug Mart
01.2024 - 01.2025
Quality Control Inspector
Taylor Fresh Canada
01.2022 - 01.2024
Ontario College Diploma - Social Service Worker (SSW)
Seneca Polytechnic