Dedicated individual with a strong background in healthcare support and customer interaction. Known for effective communication, problem-solving, and fostering teamwork. Eager to apply these skills to enhance patient care and contribute positively to the healthcare environment.
Work History
Clinical Support Volunteer
3 Months
St. Joseph's Health Care London | 06.2026 - Current
Provided support to patients, enhancing their overall experience during treatment and recovery.
Assisted healthcare staff in daily operations, ensuring efficient workflow and patient care delivery.
Educated new volunteers on best practices and organizational policies, promoting adherence to safety protocols.
Front Desk Receptionist
1 Year 1 Month
MacMaster Chevrolet Cadillac Buick GMC | 08.2025 - Current
Greeted and assisted customers, ensuring positive first impressions and effective communication.
Maintained organized reception area, promoting professionalism and enhancing visitor experience.
Processed financial transactions including cash, cheque, and card payments, as well as refunds and deposits, ensuring accuracy and accountability.
Handled incoming calls and directed customer inquiries in a timely manner.
Child and Youth Volunteer
3 Years
Stoney Creek YMCA | 09.2023 - Current
Responsible for the care and well-being of children between the ages of 3 months and 5 years.
Supervised activities to ensure safety and engagement among children.
Implemented behavior management strategies to encourage positive social interactions among children.
LHSC Trauma Career Bootcamp Student
Victoria Hospital & Children's Hospital | 07.2026 - 07.2026
Shadowed a variety of healthcare professionals in hospital departments, including the operating room, Critical Care Trauma Centre, pediatrics emergency centre, orthopedic trauma ward, and the B6 pediatric ward.
Learned healthcare skills like suturing, injections, and intubation from medical staff.
Organized a safety awareness presentation and communicated it efficiently to an audience of nurses, surgeons, and other hospital staff.
Filing Assistant
2 Years 3 Months
MacMaster Chevrolet Cadillac Buick GMC | 05.2023 - 08.2025
Streamlined customer document automation using Integrated Document Management within Reynolds and Reynolds ERA-IGNITE system.
Managed organization of work orders and digital files for service and accounting departments, improving access to information.
Collaborated with supervisors to maintain organization and accuracy of information across dealership departments.
Education
High School Diploma
Mother Teresa Catholic Secondary | London, ON | 06.2027
Final Grade: 96%
Recipient of Student of Distinction, 2025-2026
Member of Health and Wellness SHSM, 2025 to 2027
No Degree - Initiative For Scholarly Excellence (WISE)
Western University | London | 04.2027
Skills
Empathy
Empathy display
Teamwork and collaboration
Verbal and written communication
Problem-solving
Organized and efficient
Time management
Data entry
Positive attitude
Professional appearance
Healthcare professionalism
Languages
English
Native or Bilingual
Polish
Limited Working
Certification
Standard First Aid and CPR/AED Level C - Intermediate
Canadian Red Cross
Issued Oct 2025
Credential ID 106540771
Preventing Disease Transmission
Canadian Red Cross
Issued Oct 2025
Credential ID 106540794
STOP THE BLEED
London Health Sciences Centre (LHSC)
Issued Jul 2026
Timeline
LHSC Trauma Career Bootcamp Student
Victoria Hospital & Children's Hospital
07.2026 - 07.2026Read More
Clinical Support Volunteer
St. Joseph's Health Care London
06.2026 - CurrentRead More
Front Desk Receptionist
MacMaster Chevrolet Cadillac Buick GMC
08.2025 - CurrentRead More
Child and Youth Volunteer
Stoney Creek YMCA
09.2023 - CurrentRead More
Filing Assistant
MacMaster Chevrolet Cadillac Buick GMC
05.2023 - 08.2025Read More
Mother Teresa Catholic Secondary
High School Diploma
Read More
Western University
No Degree from Initiative For Scholarly Excellence (WISE)