Sabequn Jisan

As a Second Review Agent, responsibilities include:

• Re-evaluating cases previously denied by the initial review agent
• Thoroughly examining new information and supporting documents
• Conducting insightful interviews with benefit recipients
• Requesting additional documents if necessary
• Assessing eligibility with precision
• Making well-informed decisions based on each case's factual context
• Contributing to personnel meetings and training sessions
• Accomplishing the 100% target of closing 15 cases a week
• Documenting decision notes, sending approval/denial letters, and compiling comprehensive case decision reports for the judicial review process

• Managed accounts receivable activities across DDS group companies in multiple countries.
• Ensured timely payments from clients through effective communication and proactive follow-ups and resolved billing discrepancies.
• Implemented effective collection strategies offering a payment plan, resulting in increased revenue recovery.
• Developed and maintained strong client relationships.
• Handled invoice adjustments and credit memos and reconciled customer records in ERP systems.
• Assisted in year-end audits related to accounts receivable and revenue.
• Prepared accounts receivable reports for senior management.
• Conducted 50 weekly collection calls and maintained collection notes.

• Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
• Prepared and processed journal entries to record in the general ledger and maintain consistent documentation.
• Monitored cash flow closely to ensure sufficient funds were available for operational needs.
• Prepared invoicing, reconciled records, monitored transactions, filed GST, recorded bank deposits, and resolved irregularities.
• Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
• Reduced month-end closing time by optimizing reconciliation procedures and improving communication among team members.
• Prepare summaries and reports for management review
• Assist in the preparation of financial statements.

• Engage with 10 customers daily, providing investment advice, opening accounts, and addressing banking needs.
• Offered personalized investment solutions, fulfill borrowing needs, and analyze client portfolios.
• Exceeded individual sales goals by 143% Year to Date and closed $2mn in successful leads.
• Worked effectively in fast-paced environments.