Sam Mosaddegh
Fredericton,NB
Summary
Versatile and results-driven professional with a strong background in payroll and benefits management at the Government of New Brunswick. Proven expertise in strategic planning, team leadership, and client relationship management. Highly skilled in Oracle ERP systems, with exceptional organizational, analytical, and interpersonal abilities. Seeking to further develop financial expertise and advance in the industry by obtaining a CFA certification.
Overview
14
14
years of professional experience
Work History
Payroll and Benefit Officer
Government of New Brunswick
Fredericton, New Brunswick
03.2024 - Current
- Daily working with the Oracle Fusion payroll system.
- Accurately process and manage payroll for employees, ensuring timely and correct payment of salaries, bonuses, and other compensation.
- Handle payroll adjustments, including retroactive pay, overtime, vacation, and sick leave, in accordance with government policies and labor agreements.
- Provide support to employees with payroll and benefits-related issues, explaining policies and procedures, and helping to resolve discrepancies.
- Collaborate with HR, finance, and other government departments to ensure accurate data flow and compliance with internal policies.
Customer Service Representative
Walmart
Fredericton, New Brunswick
09.2021 - 01.2025
- Greet customers warmly, and provide assistance with locating products or answering inquiries.
- Restock shelves and displays to ensure that products are available and neatly arranged.
Kitchen Supervisor
Mezza Lebanese Kitchen
Fredericton, New Brunswick
09.2022 - 07.2024
Client Advisor, Business Services
Royal Bank of Canada
Fredericton, New Brunswick
01.2023 - 03.2024
- Supervise and mentor a team of tellers, providing guidance, training, and support to ensure high performance.
- Manage cash inventory, order cash, and balance the cash vault at the start and end of each shift.
- Provide exceptional customer service, assisting clients with their banking needs, such as opening accounts, processing transactions, and answering inquiries.
- Ensure the proper maintenance and operation of teller equipment, such as cash counters, and ATMs.
Construction Assistant
Maple Leaf Homes
Fredericton, New Brunswick
06.2022 - 10.2022
Kitchen Crew Member
Mcdonald's
Fredericton, New Brunswick
11.2021 - 06.2022
Insurance Broker
Saman Insurance
Gorgan, Iran
03.2020 - 08.2021
- Built and maintained strong relationships with organizations, businesses, and private clients to understand their insurance needs.
- Managed insurance needs for your own business.
Chief Director-Own Business
Eram Sabz
Gorgan, Iran
02.2016 - 08.2021
- Managed a team of 150 employees, overseeing daily operations to provide city services.
- Performed payroll processing, tax calculations, and insurance management for all employees, ensuring compliance with local laws.
- Negotiated and secured service contracts with municipalities and private clients, contributing to the company’s growth.
Operations Manager
Baran Kar
Gorgan, Iran
01.2014 - 12.2016
- Led a team of 70 employees, ensuring high productivity, and excellent service.
- Maintain accurate records of payroll, insurance, and tax filings.
Operations Manager
Noor Negin
Gorgan, Iran
01.2016 - 05.2016
- Led a team of more than 120 employees, driving high productivity, and delivering exceptional service.
- Maintain accurate records of payroll, insurance, and tax filings.
IT Technician – Military Service Alternative
Provincial Government
Gorgan, Iran
06.2014 - 03.2016
- Fulfilled national military service obligations by serving as an IT technician in the provincial government.
- Provided technical support to government employees, resolving hardware and software issues.
Salesperson
Arta Mobile
Gorgan, Iran
11.2010 - 12.2013
Education
Master of Science - Business Administration
Ali Abad University
Iran01-2014
Associate of Applied Science - Business Administration
Ali Abad University
Iran10-2009
Skills
- Project management: Experience managing projects from planning to execution, including budgeting, scheduling, and resource allocation
- Customer service: Excellent skills in managing both internal and external customer relationships, providing support, and addressing inquiries or concerns
- Budget management: overseeing budgets and understanding financial reports to ensure efficient use of resources
- Accounting knowledge: Understanding basic accounting principles, invoicing, payroll, and financial reporting
- Office Software: Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- ERP Systems: Familiarity with Enterprise Resource Planning systems (Oracle)
- Team management: leading and motivating a team, delegating tasks, and ensuring collaboration and productivity
- Strategic planning: aligning business goals with operational actions, and managing growth and change effectively
Languages
English
Full Professional
French
Elementary
Persian
Native/ Bilingual
Passion and Goals
- Passionate about achieving professional fluency in French to enhance communication skills and broaden career opportunities.
- Dedicated to obtaining the CFA certification to deepen expertise in finance and contribute meaningfully to the financial industry.
Timeline
Payroll and Benefit Officer
Government of New Brunswick
03.2024 - Current
Client Advisor, Business Services
Royal Bank of Canada
01.2023 - 03.2024
Kitchen Supervisor
Mezza Lebanese Kitchen
09.2022 - 07.2024
Construction Assistant
Maple Leaf Homes
06.2022 - 10.2022
Kitchen Crew Member
Mcdonald's
11.2021 - 06.2022
Customer Service Representative
Walmart
09.2021 - 01.2025
Insurance Broker
Saman Insurance
03.2020 - 08.2021
Chief Director-Own Business
Eram Sabz
02.2016 - 08.2021
Operations Manager
Noor Negin
01.2016 - 05.2016
IT Technician – Military Service Alternative
Provincial Government
06.2014 - 03.2016
Operations Manager
Baran Kar
01.2014 - 12.2016
Salesperson
Arta Mobile
11.2010 - 12.2013
Master of Science - Business Administration
Ali Abad University
Associate of Applied Science - Business Administration
Ali Abad University
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