Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatima Godinez-Jimenez

Hayward

Summary

Work hard in enhancing customer satisfaction and resolving conflicts at Black Bear Diner, showcasing exceptional customer service and effective communication. Expert in safe food handling and cash management. I strive in creating positive environments through teamwork and careful attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Server

Black Bear Diner
03.2023 - Current
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Maintained a positive attitude with coworkers and customers to maintain a positive and friendly environment.

Education

High School Diploma -

Leadership Public School
Hayward, CA
06.2023

Associate of Science - Public Health Science

Ohlone College
Fremont, CA
12.2025

Skills

  • Exceptional customer service
  • Cash Handling
  • Conflict and Complaint Resolution
  • Professional Appearance
  • Safe Food Handling
  • Service prioritization
  • Teamwork and Collaboration
  • Effective Communication
  • Food safety understanding

Languages

Spanish
Native or Bilingual

Timeline

Server

Black Bear Diner
03.2023 - Current

High School Diploma -

Leadership Public School

Associate of Science - Public Health Science

Ohlone College

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Fatima Godinez-Jimenez